Social Media Call Center virtual assistant

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WILLIE OGORCHUKWU

Port Harcourt, Rivers State +234********** **************@*****.***

Objective

A detail-oriented social media manager with hands-on experience in content creation, online marketing, and administrative support. Seeking to leverage strong communication, organizational, and creative skills to help brands grow and engage their online communities.

Skills & Competencies

Content Creation (Images, Captions, Reels)

Graphic Design (Canva)

Marketing and Branding

Social Media Scheduling using Meta Business Suite

Hashtag & Trend Research

Platform Knowledge: Instagram, Facebook, LinkedIn, and TikTok

Community Engagement (Responding to DMs and comments)

Basic Social Media Analytics & Insights

Excellent written and verbal communication

Time management and task prioritization

Experience

Glamshop20 Social Media Manager January 2023 – Present

Create and manage content for online marketing campaigns

Schedule posts and monitor social media pages

Respond to basic customer inquiries via social channels

Designed graphics for social media posts

Education

B.SC. NUTRITION AND DIETETICS 2022 RIVERS STATE UNIVERSITY- PORT HARCOURT 3

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