Anna Ferguson
Lady Lake FL *****/610-***-****/**********@*****.***
Professional Summary
Reliable and highly skilled Medical Billing/Collection Specialist with broad and deep knowledge
of the healthcare industry. Extraordinary professional communication skills. Able to function well
as an independent worker or as part of a medical clerical team.
Education
DIPLOMA DECEMBER 1999 BETA MEDICAL SERVICES
Major: Medical Billing/Coding/T erminology
Skills & Abilities
MANAGEMENT
Extensive knowledge of medical terminology
Healthcare billing/coding proficiency
Experience executing medical billing for all insurance carriers including Medicare/Medicaid,
Commercial, PPO/HMO, Workers Comp, etc.
Proficient in CPT-4 ICD-10 and other relevant coding
High familiarity with health care and credentialing industries
Exceptional grasp of credentialing accreditation
Excellent customer service skills
Good written and oral communication skills
Superior skills in successful management of multiple tasks
ACCOMPLISHMENTS
Received solid performance reviews
Drastically increased net revenue
Tracked spending and completed several projects under budget
Earned praise from management for taking the initiative to streamline office operation
Experience
BILLING REPRESENTATIVE THE FOOTCARE CENTER APRIL 2023 - PRESENT
Responsible for managing and overseeing billing process for the organization which includes
reviewing patient information and progress notes for visit,reviewing charts for
accurate procedure and diagnosis codes for billing, make sure authorization is valid for billing
date
BILLING AND ACCOUNT REPRESENTATIVE PIEDMONT HEALTH AND WELLNESS JULY
2023 - PRESENT
Review patient information and progress notes for visit,reviewing charts for accurate procedure
and diagnosis codes for billing
Posting insurance payments to accounts
Handle patient billing and questions
Work Accounts receivable reports
Communicate to front desk balances needed to be collected
PRACTICE MANAGER PULMONARY ASSOCIATES OF DREXEL HILL MARCH 2008 - JULY
2021
Responsible for overseeing the day to day operations within the practice including staffing,
scheduling, billing, payroll, budget, patient care and other management responsibilities.
CME accreditation for physicians
Assisted in credentialing process for multiple physicians
Maintained and updated all credentials files as needed
Reviewed credential files for potential red flags
Monitored and filed all received information
Maintained and updated all credentials files as needed
Quick books expertHandling biweekly payroll, system Paychex’s
Coordinated with physicians and medical staff administrators
Interviewing, hiring, and training new employees
Managed departments accounts receivable reports
Posted cash for insurance claims and to patients personal accounts
Handled collections on all unpaid accounts.
Monitored all purchases for each practice site
Planning, assigning, and directing work
Annual work performance evaluations
Complex outlook calendar management
Analyzed financial impact of changes in clinical activities and forecast actual
revenue/expenditures versus approved budget
DR. VILLANUEVA/ACCOUNT SPECIALIST
Reviewed patients medical records and assigned codes to diagnosis and procedures performed
including CPT, HCPCS, ICD-9
Billed and submitted claims electronically to insurance carriers.
Accounts Receivable reports
Obtained all referrals and prior authorizations through insurance carriers
Answered and resolved patients billing questions
Posted cash from all insurance carriers to patients accounts
Handled collections on all unpaid accounts