Customer Service Work-From-Home

Leslie M. Cagle

Haleyville, AL ***** 205-***-**** *********@*****.***

Professional Summary

Dependable and motivated professional with over 20 years of experience in management, customer service, and administrative support. Skilled in communication, organization, scheduling, and problem-solving. Known for being detail-oriented, adaptable, and able to work independently or as part of a remote team. Seeking a work-from-home position where strong multitasking and people skills can support company success.

Core Skills

- Customer Service & Support (Phone, Chat, Email)

- Remote Communication & Time Management

- Data Entry & Office Administration

- Scheduling & Calendar Management

- Conflict Resolution & Problem Solving

- Microsoft Office, Google Workspace, POS Systems

- Team Collaboration & Training

- Adaptability & Quick Learning

Professional Experience

General Manager / Assistant Manager

Guthrie’s of Haleyville & Russellville, AL 2019 – June 2025

- Supervised daily operations and led a team of 15+ employees.

- Managed scheduling, inventory, and customer service issues.

- Trained employees on company procedures and standards.

- Maintained accurate records and resolved issues efficiently. Preschool Teacher

Community Action Partnership of North Alabama 2001 – 2017

- Created and managed lesson plans and daily schedules.

- Maintained accurate documentation and student records.

- Communicated clearly with parents and team members.

- Adapted quickly to changing needs and multitasked effectively. Education

Associate of Applied Science – Wallace State Community College, Hanceville, AL High School Diploma – Haleyville High School, Haleyville, AL References available upon request

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