Quality Control Management Analyst
Resume:
Abiy Molla
Bowie, MD *****
*********@***.***
PROFESSIONAL SUMMARY
Detail-oriented and experienced administrative professional with over 21 years of specialized expertise supporting federal government contracts within the Department of Justice, including the Board of Immigration Appeals (BIA), Executive Office of Immigration Review (EOIR), and U.S. General Services Administration (GSA). Proven track record in document imaging, records management, digital processing, and general clerical support. Recognized for precision, confidentiality, and a strong commitment to quality control in high-volume data environments. EXPERIENCE
CGI Federal Inc., Falls Church, VA
Management Analyst I
Apr. 2005 - January. 2025
Managed immigration case documentation based on Immigration Judges’ decisions for the Executive Office of Immigration Review (EOIR), Virtual Law Library (VLL), Law Library, Legal and Immigration Research Center (LLIRC), and the Board of Immigration Appeals (BIA) at the U.S. Department of Justice.
Disassembled and reassembled legal decisions to prepare for digital scanning.
Digitally processed and archived immigration decisions.
Conducted quality control checks on scanned images to ensure accuracy and completeness.
Classified and filed decisions based on the sensitivity and confidentiality of information.
Scanned archival books and legacy immigration decisions for digital preservation.
Coordinated preparation, labeling, organization, and secure shipment of documents to the Federal Records Center in Suitland, MD.
Performed general administrative duties, including filing, mail and book distribution, visitor escorting, and phone management for the library and CLAD (Communications and Legislative Affairs Division).
Received introductory training in updating country conditions resources for the legal library. Labat-Anderson Inc., Falls Church, VA
Production Control Clerk/General Clerk II
Apr. 2005 - Dec. 2005
Managed the scanning and transfer of Records of Proceedings (ROPs) from the client (Board of Immigration Appeals) in Falls Church, VA to Labat-Anderson Headquarters in McLean, VA for digital imaging.
Prioritized and expedited accelerated cases to ensure immediate processing.
Utilized Cognos to retrieve case data and locate files in storage for processing.
Coordinated the return of processed cases from McLean, VA to courts via FedEx, secure storage, or delivery by on-site personnel.
Scanning Technician
Jan. 2005 - Apr. 2005
Scanned and produced accurate digital images of Records of Proceedings (ROPs) for the Board of Immigration Appeals (BIA), U.S. Department of Justice.
Disassembled and reassembled ROPs to facilitate high-quality document imaging.
Organized and digitally processed case materials for consistent formatting and accessibility.
Conducted quality control reviews to ensure the integrity and legibility of scanned images.
Created and assigned batch numbers for tracking and workflow organization.
Resolved document formatting issues, including numbering inconsistencies and page breaks. Key Entry Operator
Oct. 2004 - Jan. 2005
Prepared and assembled Records of Proceedings (ROPs) for shipment to the Board of Immigration Appeals (BIA), U.S. Department of Justice, and subsequently to the Office of Immigration Litigation (OIL).
Copied, boxed, and organized records for secure and accurate transfer.
Monitored printer activity and maintained supply levels, including replacing cartridges.
Maintained accurate logs of all outgoing records to ensure proper tracking and accountability. Scanning Technician
Mar. 2004 - Oct. 2004
Prepped, scanned, and digitally saved U.S. General Services Administration (GSA) documents to the network for secure archival and access.
Reassembled physical documents post-scanning to maintain original order and integrity.
Organized and boxed completed cases for return shipment to the client. EDUCATION
Aug. 1998 - Dec. 2001 General Credit Studies
Prince George's Community College
Largo, MD
SKILLS
Software & Applications:
Microsoft Word, Excel, Outlook; Adobe Acrobat 6.0 Standard, Adobe Reader 7.0; WordPerfect; Corel WordPerfect; Ascent Capture; ABBYY Software; CASE management systems
Technical Skills:
Document imaging and scanning; Digital file processing; Quality control; Troubleshooting; Batch processing; File preparation and archiving
Administrative & Professional:
Attention to detail; Customer service; Recordkeeping; Office equipment handling; Typing speed: 45 WPM
Detail Work
From approximately 2015 through 2022 I helped the Recognition and Accreditation Program at OLAP by scanning files and renaming while still working at the library. From March 2023 through February 2024, I helped the office of FOIA scanning Record of Proceedings.
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