Data Entry Customer Service

MELISSA SUTTON

Plano, TX *****

972-***-**** - *********@***.***

Professional Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success. A very loyal, dependable and dedicated employee. Looking for a part-time remote opportunity.

Skills

• Customer service • Office management

• Organizational skills • Office administration

• Data entry including 10 key

Work History

03/1994 to 02/2025 Office Manager

Northpark Orthopaedics, PA – Dallas, TX

Streamlined office procedures to enhance administrative efficiency and reduce operational delays.

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Coordinated patient scheduling, optimizing appointment flow to improve overall patient experience.

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Managed vendor relationships, ensuring timely procurement of medical supplies and equipment.

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Developed and implemented office policies to standardize operations and maintain compliance with healthcare regulations.

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• Maintained patient/physician relationships

• Scheduled surgery and obtained preauthorizations

• Daily entries of charges and receipts

• Accounts payable and payroll

Education

12/1988 Bachelor of Science: Business Administration University of Oklahoma

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