Data Entry Customer Service

Angela Luong

Sale Manager

Address:**** ****** ****, ***********, ** 29483

Phone: 717-***-****

*******************@*****.***

SKILLS

● Project & Production Management

● Schematic Interpretation

● QuickBooks Sales, Invoices, and Inventory

● Supplier & Sale negotiation

● Teamwork and Collaboration

● Detail Oriented & Organization

● Networking and partnerships

● Customer service expertise & Satisfaction

● Business Marketing & Development

● Staff hiring and training

● Health and Safety Regulations

● Microsoft Words, Excel & Google Drive

● Hardworking, Reliability, and Dedicated

● Troubleshooting & Problem Solving

● Quality Control Management

● Multitasking

● Cost and Budget Analysis

● Dedicated to acquiring new abilities

EXPERIENCES

Sale Manager - Everlasting Kitchen & Bath, LLC

N. Charleston, SC,October 2023 - PRESENT

● Daily operation scheduling, templating, designing, production, and installation.

● Data entry Account Receivable, Account Payable, and daily transaction activities.

● Developed and monitored established goals and strategies to advance the company's mission.

● Negotiated contracts and agreements with vendors and customers.

● Identified ways to improve efficiency in operations and implemented process changes.

● Troubleshoot technical, installation, fabrication, and machinery issues.

● Help walk in customers, answer the phone, and support the fabrication and installation crew on a daily basis.

● Operating software applications and programs including KCD cabinetry design rendering 3D drawings, LT-2D3D laser templating, Quickbook Intuit, and CounterGo.

● Advised and educated customers on the products based on their individual needs.

● Reviewed and prioritized assigned work orders, design, and quote to meet deadlines. Sale Manager - Stone City Kitchen & Bath, LLC

N. Charleston, SC,December 2009 - September 2023

● Managed a team of installers, delegating tasks and providing guidance as needed.

● Utilized company-provided CAD drawings and blueprints to efficiently fabricate and install finished products.

● Set up a digital paperless system for work efficiency and customer convenience.

● Set up Quickbook, Import Products and Services, and Receive payment method

● Record of bookkeeping, PNL, Production Status, and Customer Database in Google Excel

● Scheduling template and installation, managing the daily operation sale front and installation team.

● Inventory control daily and ordering as needed for the project.

● Developed effective strategies for streamlining installation processes for maximum efficiency and cost savings.

● Provided and assisted troubleshooting technical issues during fabrication and installation processes.

● Enhance existing procedures or policies to improve efficiency.

● Participated and continued training to enhance skills and knowledge.

● Managed and coordinated multiple projects while ensuring timely completion as well as compliance with industry safety standards.

● Always provided efficient and courteous service to customers’ satisfaction. Account Manager Assistant- Brookfield Global Relocation Services Fort Washington, PA,June 2009 – November 2009

● Prepared a relocation cost estimate; excel spreadsheet, coding invoices, and data entry in the IAS system.

● Participated in clerical work by reviewing client’s invoices and filing client’s payment.

● Reconciled clients’ payment using IGP system.

● Help Account Manager organize and alphabet files storage

● Supporting other departments with data entry

EDUCATION

Bachelor Degree - Accountant and Management Information System - Temple University Philadelphia, PA - January 2008

LANGUAGES

● English -Fluent

● Chinese (Mandarine)-limited

● Vietnamese -Fluent

REFERENCES

Reference available upon request.

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