Executive Assistant Office Administrator
Resume:
Rebecca Droz
Broomfield, CO
*****.******@*****.***
Middle Tennessee State University
Bachelors in Mass Communications
Skills:
• Forward thinking Communications Expert for 20 years
• C-Suite contributor and liaison
• Managed 100+ accounts weekly, totalling over 750,000 per week
• Retained all customers for over 3 years
• Google Teams, workspace, Zoom, CoConstruct+, Aloha, software integration, Mac and PC confident
• Initiated new position and proved necessary as each district requested a “Vacation Specialist”
• Created SOP for new hospitality style
• AP/AR up to date
• Remote work for over 5 years with increased responsibilities Donovan Construction: Remote Office Administrator/Executive Assistant to CEO September 2024-October 2025
• Managed email chain, cleared inbox and sent overview to CEO
• Client facing needs, timely accurate results for questions, timeline, and change orders
• Maintain accurate details in client files and improve future projects through closer project management
Performance Food Group: Remote Area Manager, Vacation Specialist, September 2021 to September 2024
• Manage up to $750,000 in sales and deliveries per week
• Collect Payments from clients including NSF
• Create monthly team meetings and book vendors to present new offerings.
• Order entries for up to 3 area managers
• Only Vacation Specialist when hired. Demonstrated it was a necessary position and is now a corporate position per district.
• Multi State food shows setup and special events
• Point of contact for clients needing specialty items ordered (usually 5+ daily) HCG Construction: Office Manager and Executive Assistant to CEO, July 2020 to May 2022
• Visit construction site, documented process in both written and photographic form ensuring deadlines were met by vendors.
• Manage all Accounts Receivable through management software
• Manage all Accounts Payable by integrating Quickbooks with construction software
• Design presentations for new clients
• Design by room all fixtures and layout based on blueprint details into construction software
House Of Cards: General Manager, February 2018 to June 2020
• Collaborated with Marketing to create special events and holiday features • Liaison to the CEO and President changes for maximizing our seating capacity and revenue potential
• Employee hiring and labor cost management for hourly positions
• Collaborate with HR on all employee onboarding and disciplinary actions up to and including termination of executive staff.
• Create SOP for original theme restaurant
• Managed Payroll for 40 employees
• Consulted with Executive Chef on proper costing of all new menu items.
• Learned the back door to the Point of Sale system and managed to teach myself how to build menus and up to date food costing methods.
• Generate, consolidate and review report for CEO and Executive Staff for all operations.
The Palm: Administrative Manager, July 2016 to February 2018
• Collaborated with General Manager on maintaining accurate P&L.
• Consulted with Assistant GM on managing restaurant operations.
• Assisted Executive Chef in the kitchen to expedite food for service.
• Weekly calls with corporate for credit card reconciliation. The Palm: Server, September 2013 to July 2016
• Create individual experience for each guest based on their notes, cues and previous experience
• Properly notate important facts into Point of Sale system for team use
• Ensure all details upon guest requests and anticipate needs for a seamless service
• Drive income by creating trust between yourself and the guest.
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