Grant E. Taylor
***** ******* *****, ****, ** ***50
*********@****.***
Restaurant/Retail General Manager
Objective: To obtain a position with a company that expands my skill set, and allows me to grow with new opportunities.
Experience
Vision Drive(Subsidiary of Amazon) – Houston, TX
July 2021 – Present
Delivery Driver
Deliver packages truck to residences, businesses and schools in a twenty-six (26) foot long; Organize and prioritize routes for maximum efficiency; Maintain a high level of driver safety; Heavy lifting of packages up to one-hundred (100) pounds; Train and mentor newly hired delivery drivers
Quick Quack Car Wash – Houston, TX
Oct. 2020 – June 2021
General Manager
Responsible for all operations including but not limited to the following: Hiring, Training and development of employees, Tunnel maintenance, Mechanical repairs, Maintained high level of customer service through Guest feedback surveys, and Increased sales memberships
Ashley Furniture Home Store – Houston, TX
August 2015 – Sept. 2020
Sales Manager
Oversee twenty (20) sales associates including training, coaching, and development of the entire team; Conduct daily and weekly meetings; Create schedules; Handle open and close cash processes; Ensure positive guest experiences; Complete daily key performance measures on all floor associates; Oversee sales and performance of a store that grosses seventeen (17) million annually; Attend training and development meetings for continued personal growth and maximized performance; Ensure all company, state, and federal work guidelines are followed; Initiated performance improving and morale boosting activities that were simple, yet proved to be very effective, thus creating a fun work environment.
Aaron’s Inc. – Houston, TX
Feb. 2007 - Sept. 2014
General Manager
Responsible for day-to-day operations of 2.5 million dollar business as well as recruiting, interviewing, hiring and training of all staff; In charge of overseeing accounts team, sales team, and service team; Conducted daily meetings for the purposes of creating innovative ideas, boosting morale, and creating status awareness; Responsible for all service issues, quality assurance, grievances, and overall guest satisfaction; Work as the Interim Regional Manager for six (6) months with great success.
Special Note:
I was a stay at home dad for one year from September 2014 to August 2015 in order to continue the specialized care my wife was providing for our autistic son, to allow my wife the opportunity to continue her career, and to reconnect with my family after eight intense years of working eighty (80) hours per week.
Education
Alvin Community College
1989-1991
General Courses
History Major
Psychology Minor
Alvin High School
1985-1989
References
Toni Perez 832-***-**** CAVA Restaurant
Greg Buckmster 832-***-**** Ashley Homestore
Michael Anthony 832-***-**** Autonation Ford Katy