Jessica L. Johnson
*** ****** *** ***** **********, GA 30705
***************@*****.***
Objective
Energetic and reliable nurse technician skilled at working with a diverse group of people. Strong organization, communication and relationship building skills. Eager to bring strong bedside skills to a growing company.
Professional Experience:
Hamilton Medical Center-Dalton, GA
Nurse Technician-Med Surge
FEBRUARY 2023-Current
RESPONSIBILITY- check patients vital signs. Help patients to ambulate and move. Empty Foley and purewick.catheters Assist patients to bed side toilet or restroom. Check blood glucose. Maintain light housekeeping on the room. Bed change. Bring patients water, meal or snack when requested. Assist nursing staff with any need. Help patients order meals. Feed patients if needed. Changed linen and kept room clean and free of clutter.
Registrar/Registration/Admissions June2022-February 2023
Responsibility-Check in patients through the emergency department and main admissions. Verify all information with the patient. Enter insurance and billing information. File information for patients with worker’s compensation accidents. Work in the covid clinic. Scheduling appointments for covid positive patients to come in and get the monoclonal infusion. Make sure the patient understands billing and rights of Hippa. Answer phones from other departments and companies for worker’s compensation. filing and faxing.
Recover All Recovery Office Manager-Dalton, GA April 2016-Dec 2021
Responsibilities-Ran the office and handled the phone calls from lenders on accounts that were out for repossessions, handling billing and invoicing for the accounts and skip tracing and updates to the accounts that were active. Handled all accounts filling and processing as well as other office duties, ordering supplies and releasing cars back to debtors. All Payroll responsibilities. Handled all driver needs with branching out and recruiting. Daily help assist branches with qualified and trained drivers. Made sure that drivers were qualified as well as able to pass a drug test and background check. Placed potential drivers with jobs with other vendors. Handled all weekly and monthly Auditing. Report hours and pay to IRS for tax information.
Apex DKI Team Coordinator Chattanooga, TN September 2018-Feb 2019
Responsibilities-Work along with Project Managers and Branch Managers to make sure that all jobs are being assigned and handled. Processing work orders, purchase orders and receipts. Creating files and contracts. Making sure that materials are ordered properly and that we have the subcontractors assigned for the jobs. Setting up Site inspections and contract signings as well as making sure that all payments by the homeowners are being taken care of. Work along with insurance companies and adjustors to manage that the homes are being restored to preloss state. Working reports daily for job management for all the open and closed assignments for payment. Depositing checks using one pass. Handing time sheets for the Mitigation team and sub-contractors. Worked with Accounts Receivable to ensure on time payments.
USXpress Problem Resolution and Collections Chattanooga, TN February 2018 to July 2018
Responsibilities- Work along with collections to make sure that accounts are paying invoices and providing proof of rates and contracted agreements. Made sure accounts and files are up to date with latest and current rates. Worked along with Pricing and Sales Reps to make sure that we get the most current rates. Worked with filing and scanning and Email. Worked off AS400 on multiple screens, CRM for contracts. Worked with different vendors to get them drivers hired. Interviewed drivers to send to vendors for jobs. Handled making sure drivers were qualified and could pass back group check. Handling of quarterly Audit with month ends.
DirecTV and AT&T Customer Service and retention - Chattanooga, TN - Jan 2015 to March 2016
Responsibilities Received calls in a Call Center for DirecTV and AT&T Handling billing and programming issues. Made sure that accounts that are past due become current before ending the call. Retention and save accounts from disconnect. Customer Service tasks as well as special accounts
Genesis Career College Master Educator - Dalton, GA - 2007 to 2013
Responsibilities Taught and Educated Students Master Cosmetology. Validated all students and tested on skills and knowledge. Utilized appropriate milady standards fully and accurately. Filed and handled student scores and skill. Performed all work in accordance with Department of Education and company standards. Accomplishments Lead Instructor, along with employee of the month several time for several campus. Recruited future master cosmetology students. Advertising and also went to schools so that we could possibly recruit future students. Made sure that students desires were always met. Placed students in jobs once hired.