Customer Service Home Care

Mehriniso Karshieva

**-** **** *****

Rego Park, NY 11374

Tel: 646-***-****

Email: ********@*****.***

Experience:

● Jul. ‘06 - May ‘13 UzIndustry Bank - Samarkand, Uzbekistan

Bank Teller

Responsible for cash dispensing to the clients

Making daily balancing and cash reports.

Customer Service to the walk-in customers of the bank.

Handling of banking instruments and cash.

Other time to time operational assignment given by the manager.

Coordination with other departments of the bank for smooth operation

Reporting to the customer service manager

● Jul. ‘13 - Jul. ‘15 Always Home Care - Rego Park, NY

Admin Assistant

Assistance in operational matters and daily routine roaster.

Coordination with the staff and deployment reports.

Assistance in coordination with medical service providers and treatments for patients.

● Jul. ‘19 - Oct. ‘24 S and A Unified Home Care - Jackson Heights, NY

Assisted in enhancing the overall care experience for elderly patients through effective coordination and communication.

Coordinated with healthcare professionals to ensure seamless medical treatments and follow-ups for elderly patients.

Provided support in delivering care services tailored to the needs of elderly patients.

● Dec. ‘24 - Now Personal Touch Home Care - Long Island City, NY

Registered and processed all employment applications and collected necessary documents to facilitate employment.

Interviewed prospective applicants and reviewed qualifications with applicants.

Managed, assisted, and translated with document/application completion for HHA/PCA/PA via phone, in person, etc.

Ensured that all required documentation was properly and accurately uploaded into the system.

Facilitated orientations, processed background checks, and verified licenses and health documents

Academic Record:

● High School Banking Diploma

● Samarkand Cooperative Commercial College- Samarkand Uzbekistan

● Passed with Distinction by achieving above 90% marks.

● ESL course

● Queens Borough College- Queens College., New York.- Yet to be finished

● Passing with an 80% score

● Home Care Training Coordinator Certificate, IP TRAINING Skills:

● Proficient in computer usage – MS Word, Excel, Powerpoint, banking software

● Good customer service skills

● Quick learner and multi-task management

● Good sales management skills

● Attended and passed various branch banking courses.

● Additional Information:

● Holder of NY valid D class license

● Holder of T&LC license.

● Languages: English, Russian, Uzbek

Contact this candidate