Customer Service Part-Time Sales

RESUME

Ocala, Florida 352-***-**** ️ *****.***********@*****.***

Summary Statement

Highly motivated sales and service professional with a strong background in RV, automotive, and retail environments. Proven ability to build rapport with clients, identify their needs, and deliver tailored solutions that drive revenue and satisfaction. Known for a confident, persuasive approach, exceptional communication skills, and a consistent record of exceeding sales and service goals.

Professional Experience

Service Advisor General RV – Ocala, FL

September 2025 – Current

• Served as the primary client contact, effectively coordinating vehicle service and repairs with technical teams.

• Managed scheduling and appointments, consistently communicating updates and clearly explaining service details.

• Proactively upsold maintenance services and accessories, contributing to increased service revenue.

• Maintained meticulous customer and service record accuracy using internal management systems.

Sales/Customer Service Optimum RV – Ocala, FL

September 2024 – July 2025

• Engaged prospective clients by explaining product features and guiding them through the selection process.

• Managed client accounts and processed all sales transactions accurately.

• Resolved customer concerns professionally and efficiently, resulting in high satisfaction levels.

Part-Time Sales Associate Street Cravings – Gainesville, FL

January 2021 – Current

• Provided exceptional customer service, offering product recommendations and efficiently processing purchases.

• Oversaw daily inventory management, transactions, and secure cash handling.

• Maintained a clean and organized sales floor to enhance the shopping experience.

• Cultivated strong customer relationships with repeat patrons, actively encouraging return business.

Part-Time Sales & Operations Herbs21 LLC – Ocala, FL

January 2021 – Current

• Managed e-commerce operations, including sales, customer inquiries, and order fulfillment.

• Supported marketing initiatives, promotions, and maintained precise product inventory records.

• Built client trust and repeat business by providing expert product knowledge and guidance.

• Demonstrated strong organizational and time-management skills while handling multiple tasks.

️ Key Skills

Sales & Service: Sales & Upselling · Customer Relationship Management (CRM) · Appointment Setting · Account Management · Problem Resolution

Operations & Administration: Inventory & Order Management · Product Knowledge · Cash Handling · E-commerce Operations · Communication · Time Management

Education

Covenant House – Grand Rapids, MI

2011 – 2015

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