Office Manager Customer Service

RENEE KOHLEY

**** ***** **** ******, *** Vegas, NV 89085 702-***-**** *************.*@*****.***

Experienced and detail-oriented school office professional with over 20 years of experience supporting administrative operations in K–12 educational settings. I am skilled in financial and payroll management, student records, and staff coordination. Proficient in systems such as Infinite Campus, ERP, FAMIS, and Microsoft Office Suite. Known for strong organizational skills, excellent customer service, and the ability to manage multiple priorities in fast-paced environments. Committed to fostering a positive, efficient, and supportive school environment for staff, students, and families.

EXPERIENCE

2022-2025

NSLP Coordinator & Systems Office Manager Somerset Academy of Las Vegas

As an NSLP Coordinator, I managed the daily operations of the school lunch program, ensuring compliance with USDA and NDA state guidelines. I handled free and reduced-price meal applications and maintained accurate records. I submitted monthly reimbursement claims, trained staff in meal counting procedures, food safety, and reporting requirements. I also worked closely with vendors to plan menus and coordinate food deliveries, completed necessary reports, prepared for audits, and communicated with families regarding meal benefits and program updates. As Systems Office Manager, I managed payroll, expulsion hearings, and system expenditures.

2018-2022

School Office Manager Clark County School District

I managed school finances, payroll, and ordering supplies. I supervised front office staff and helped ensure daily operations run smoothly. I handled banking, submitted reports, communicated with the public, and took care of maintenance work orders.

2004-2018

Clerical and Student Services Support Clark County School District

In various school-based roles, I supported student records, registration, attendance, and testing. I maintained transcripts and grade records, assisted with scheduling and placement, and helped parents with online registration. As an ELL Tester, I administered language assessments across multiple schools and managed related data. I also supported teachers with gradebooks, provided backup to office management, and helped with state testing and audit reporting.

SKILLS

Proficiency in Microsoft Word, Excel, and school systems

Experienced in payroll, budgeting, and office management

Strong communication, organization, and customer service skills

Quickly learning new systems

Results-focused

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