Customer Service Representative
Resume:
Luis Estrada
San Francisco, CA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
United Airlines-San Francisco, CA
Present
Take care customer documentation
Assist on proper requirements to fly
Chief Enforcements Etc
D'maize LLC-San Francisco, CA
June 2017 to Present
San Francisco, CA
June 2017 to Present
Latino community need a commercial adviser to make our neighborhood better I'm apport new ideas opinions fron the comunity working and listening them and passing the voice to local city supervisor, mayor, chief enforcements etc
Customer Service Representative
D'maize LLC-San Francisco, CA
January 2002 to Present
With all experience to produce budgets and personal menu, create a personal healthy proposals, also covering the nutritional facts to keep the customers tracking on their own health General Manager
Maize LLC - San Francisco, CA
Present
Handle Operate, run, Three restaurants, two mobile food trucks, 25 employees, create innovate menus, seasonal, sustainable, with calories and nutritional information, Also handle budgets on customers, Run Payrolls, make business planing, working together with local health departments and fire departments to make the facilities able and approved to maintain a score of 100 to operate, work with Non profits organizations to make the communities peaceful Executive Chef, executive director
Front Desk Clerk
InterSolutions, LLC-San Francisco, CA
January 2023 to December 2024
Greet the residents and provide assistance with packages, post mail visitors or any work order at the building
Checkin in contractors or vendors making sure are on the right building Assist to residents in case a emergency calling a specific service need it Taking care residents
Using YARDI - RENT CAFE - or any system current from the building Education
Associate in Eecutive Chef
san francisco Culinary Academy - San Francisco, CA 1990 to 1998
Bachelor's degree
Skills
• Customer service
• Event Planning
• Cleaning (5 years)
• Microsoft Excel (10+ years)
• Banquet Experience (10+ years)
• Operations Management (5 years)
• Negotiation
• Labor Cost Analysis
• Paratransit
• Front desk (6 years)
• Restaurant Experience (10+ years)
• Sales (10+ years)
• Computer Networking (6 years)
• Supervising experience (5 years)
• Merchandising (5 years)
• POS (6 years)
• Presentation Skills (10+ years)
• Catering (10+ years)
• Kitchen management (10+ years)
• Documentation review (6 years)
• Organizational skills
• Data entry
• Customer support (10+ years)
• Business Development (10+ years)
• Route driving (10+ years)
• Translation (10+ years)
• Spanish (10+ years)
• Bilingual (10+ years)
• Phone etiquette
• Budgeting (6 years)
• Microsoft Word (10+ years)
• Social media management (8 years)
• Retail management (6 years)
• Marketing (6 years)
• Payroll (10+ years)
• Retail sales (6 years)
• Google Docs (10+ years)
• Communication skills
• Management (10+ years)
• Project Management
• Pricing
• Forecasting
• Google Suite
• Technical Support
• Proposal Writing
• Microsoft Office
• English
• Purchasing
• Fundraising
• Profit & Loss
• Restaurant Management
• Hotel experience (6 years)
• Food Preparation
• Quality Assurance
• Hospitality management (6 years)
• Bartending
• Groundskeeping
• Hospitality (10+ years)
• Microsoft Powerpoint (6 years)
• Food Safety
• Kitchen Management Experience (10+ years)
• Culinary Experience
• Events Management
• Cooking (10+ years)
Languages
• English/Spanish - Expert
Certifications and Licenses
Driver's License
Food Manager Certification February 1997 to February 2022 I have all current food Handle manager since more than 15 years
January 2022 to March 2025
CDL C
Food Handler Certification
Non-CDL Class C
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