Human Resources Office Manager

John DeAntonio

** ******* ******, **********, ** 18407

570-***-**** ️ *************@*****.***

Professional Objective

To continue advancing my leadership and management skills in a growth-oriented organization where I can contribute my extensive experience in office administration, accounting, human resources, and operational management to drive efficiency and success.

Professional Summary

Dedicated and detail-oriented Office Manager with over 20 years of experience in administrative operations, accounting, HR, and purchasing. Skilled in managing accounts receivable/payable, maintaining vendor and client relationships, and developing and implementing standard operating procedures (SOPs). Known for strong leadership, reliability, and communication skills. Experienced in private business management and nonprofit leadership through extensive community and organizational involvement.

Work Experience

Office Manager

Crystal Clear Pools — 2005 to Present

- Manage all daily office operations including accounts receivable and payable

- Handle purchasing and ordering for job materials and retail store inventory

- Oversee human resources functions, including onboarding and maintaining employee records

- Maintain accurate financial records and support budgeting and reporting

- Coordinate communication between office staff, customers, and field teams

- Develop and author all Standard Operating Procedures (SOPs) for the company

- Trained in sales of Legacy Inground Pools and Imagine Fiberglass Inground Pools

- Utilize QuickBooks, Microsoft Office, and CSM Podio for accounting, communication, and project management

Customer Service Representative / POS System Trainer

Fleet Bank — August 2001 to October 2004

- Began as a customer service representative handling client inquiries and account maintenance

- Promoted to escalations department to resolve complex customer issues with credit card terminals

- Received specialized training from Vital Processing in Arizona for POS system operations

- Responsible for training staff to sell and support Vital Processing POS software

Night Auditor

Holiday Inn — Prior to 2001

- Balanced daily financial transactions and maintained accurate reports for management

- Provided excellent guest service and ensured smooth overnight operations

Delivery Driver

Mazza Linen — Carbondale, PA (Prior to 2001)

- Managed delivery routes for linens and towels to multiple customers daily

- Stocked supplies, retrieved soiled materials, and maintained service accuracy

Leadership & Community Involvement

Carbondale Area Elementary School PTA Executive Board

- Served as Secretary, Treasurer, Bylaws Director, Vice President, and President

- Currently serving as Parliamentarian

BNI High Voltage (Local Chapter)

- Active member of Business Network International

- Current Vice President of the High Voltage Chapter

Education

Sacred Heart Jr./Sr. High School — Carbondale, PA

High School Diploma, Class of 1997

Certifications & Training

Legacy Inground Pool Sales Training

Imagine Fiberglass Pool Sales Training

Vital Processing POS System Training (Arizona)

CSM Podio Project Management Platform

Skills

Accounts Receivable / Payable

Human Resources & Payroll

Purchasing & Inventory Management

SOP Writing & Implementation

Customer Service & Communication

Microsoft Office (Word, Excel, Outlook)

QuickBooks

CSM Podio

POS System Support & Training

Sales & Vendor Relations

References

Available upon request

Contact this candidate