Customer Service Representative
Resume:
Alexis Benitez
Austin, TX *****
***********.****@*****.***
Professional Summary
I am reliable, organized and great with time management. I have a passion for customer service and making others happy. I am always excited to learn new skills and master them. I am a visual learner and perfectionist, so I can pick up on anything and make sure it is done right! Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Mr. Greens Produce-Austin, TX
April 2025 to Present
I would key in orders that are placed through third party websites. I would arrange shipping labels and tickets to the correct order. I also would help in transportation when needed, assigning drivers to routes . I am confident in working late nights/ third shift. Server/Hostess
Masfajitas-Austin, TX
February 2025 to April 2025
I started as a Host, learning the seating arrangement and how to distribute customers in an organized manner. I did work my way up to a server and gained a lot of loyal and satisfied customers, while ensuring their needs were met to the fullest extent. I did also start delivering orders around Austin using my personal vehicle. I definitely mastered multitasking, keeping multiple tables satisfied and ensuring that their visit was memorable enough to come back for more! Cashier and Customer Service
Pok-e-Jo's Smokehouse-Austin, TX
April 2021 to March 2025
I would pack catering with hot and cold food, as well as attend full service catering events in Austin and surrounding areas. As cashier, I would maintain every station, assist every customer with a smile, place orders over the phone, and use POS systems to check and place orders. I did some training as well, brought great revenue to the establishment and made sure every customer left with a wonderful and joyful experience.
Cashier
Lotus Chinese-Austin, TX
May 2017 to November 2020
As cashier I would place orders through the POS system, distribute orders to customers in an orderly fashion, as well as bussing tables and maintaining a clean environment. I also picked up some bartending experience while making drinks with and without alcohol. Education
High school diploma
Lanier High School-Austin, TX
July 2017 to May 2022
Skills
• Teaching
• Clerical experience
• Windows
• First aid
• Research
• Customer support
• Microsoft Outlook
• Kitchen Experience
• Time management
• Data entry
• Leadership
• Hotel and accommodations guest complaints handling
• Driving
• Hotel and accommodations guest check-in
• Serving
• Typing
• Warehouse experience
• Software troubleshooting
• Food Safety
• POS
• Accounting
• Communication skills
• Sanitation
• Marketing
• Food Service
• Microsoft Excel (2 years)
• Bartending (1 year)
• Catering (1 year)
• Hotel and accommodations guest check-out
• Night audit
• Guest services
• Microsoft Office
• Cash register
• Computer skills
• Guest reservation booking
• Hospitality
• Management
• Organizational skills
• Busser
• SharePoint
• Host/Hostess
• Bilingual
• Hotel room cleaning
• Interpersonal skills
• Google Docs
• Cash handling
• Basic math
• Serving Experience (3 years)
• Cash Handling
• Public speaking
• Delivery driver experience
• Cashiering
• Word processing
• Front desk
• Hotel experience
• Cleaning Experience
• Food Preparation
• Sales
• Dependability
• Hotel and accommodations guest luggage handling
• Customer service
• Phone etiquette
• Help desk
• Restaurant experience
• English
Languages
• Bilingual
• Spanish
Certifications and Licenses
Food Handler Certification
Present
Driver's License
March 2023 to November 2030
TABC Certified
April 2023 to April 2025
First Aid Certification
CPR Certification
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