Customer Service A Full-Time

Aaliyah Anglin

Present Address: **** ********* *****, **********, ** 30052

Email: **********@*****.*** Phone: 404-***-****

OBJECTIVE

Detail-oriented and motivated Accounting graduate seeking a full-time position in the Accounting field where I can apply my academic knowledge, professional experience, and strong analytical skills to contribute to an organization’s financial success. EDUCATION

Kennesaw State University – Kennesaw, Georgia

Graduated with Bachelor of Business Administration, Accounting Degree Accounting GPA: 4.0

Pursuing CPA Certification

Received MS Excel Certification

Dean's List, Scholarship Recipient

PROFESSIONAL EXPERIENCE

HLB Gross Collins – Kennesaw, GA

Tax Associate December 2023-June 2025

● Strong understanding of accounting principles, financial reporting, and analysis.

● Have experience working on 1040s individual returns,1065s partnership returns, and 1120s scorp returns.

● Proficient in Cch access software and Ultra Tax software

● Exceptional interpersonal skills with the ability to engage and assist diverse customer groups.

● Proficient in MS Excel

● Experience training and guiding teams to achieve goals.

● Excellent written and verbal communication skills.

● Ability to address challenges efficiently in high-pressure environments.

● Have proficient skills in working with Individual tax returns, bookkeeping, business taxes and personal property taxes.

Walgreens – Loganville, GA

Customer Service Associate October 2021 – December 2023

● Deliver excellent customer service in a fast-paced retail environment, engaging with customers in a positive manner.

● Ensure the store is well-stocked, organized, and clean, enhancing the customer experience.

● Handle transactions and process customer payments accurately using the POS system.

● Maintain a safe and secure store environment, proactively addressing safety concerns.

● Assist in unloading merchandise, stocking shelves, and recovering products in-store.

● Contribute to training new employees, providing guidance and support to help them excel in their roles.

● Open and close the store as needed, ensuring smooth daily operations. SKILLS

● Financial Reporting: Ability to prepare and analyze financial statements, ensuring accuracy and compliance with regulations.

● General Ledger Management: Maintaining accurate financial records and reconciling accounts.

● Tax Preparation & Compliance: Filing taxes, understanding tax laws, and ensuring compliance with regulations.

● Data Analysis: Analyzing financial data to identify trends, anomalies, and areas for improvement.

● Reconciliation: Ensuring financial records match and resolving discrepancies between accounts.

● Excel (Advanced): Proficiency in Excel for data analysis, reporting, and creating financial models.

● ERP Software: Familiarity with enterprise resource planning systems like SAP, Oracle, or QuickBooks.

● Attention to Detail: Ensuring accuracy in financial data and reports to avoid costly errors.

● Problem-Solving: Identifying financial discrepancies and finding solutions efficiently.

Contact this candidate