Entry-Level United States
Resume:
JEZELYN
PEREZ
***************@*****.***
Conover, NC 28601
Bold Profile
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
PROFESSIONAL SUMMARY
Fed Ex Ground - Package Handler Trainer
1936 Amity St Newton, NC 28658 United States • 10/2022 - Current Shoe Dept. Encore - Sales Associates
Valley Hill Mall • 05/2019 - 11/2020
WORK HISTORY
Collaborated with team members to achieve daily goals and meet company objectives.
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Trained new employees on proper packing and labeling techniques and to apply best practices.
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Complied with safety, health, and environmental regulations as prescribed by law.
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Proved successful work ethic within tight deadlines and a fast-paced environment.
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Proved successful working within tight deadlines and a fast-paced environment.
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Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
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Inspected items to identify discrepancies and damages and reported to supervisor.
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Monitored outgoing packages for proper labels and accurate address information.
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• Loaded and unloaded items from production line.
• Loaded items onto conveyor belts and pallets.
• Inspected items for defects and damage.
• Sealed containers and packages with glue, tape or other materials.
• Re-packaged damaged or incorrectly packaged items. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Helped customers locate products and checked store system for merchandise at other sites.
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Managed returns, exchanges and refunds in accordance with store policy.
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• Prepared merchandise for sales floor by pricing or tagging. Answered customer questions about sizing, accessories, and merchandise care.
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SKILLS
• Loading and Unloading
• Time Management
• Adaptability
• Organizational Skills
• Label Reading
• Training and Development
• Problem Solving
• Package Sorting
• Attention to Detail
• Process Improvement
• Multitasking
Catawba Valley Community College
2550 US Hwy 70 SE Hickory, NC
28602 United States
EDUCATION
FedEx Ground - Operations Manager
1936 Amity St Newton, NC 28658 United States • 10/2021 - 05/2024 Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
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Provided positive first impressions to welcome existing, new, and potential customers.
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• Engaged with customers to build rapport and loyalty.
• Managed efficient cash register operations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
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Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
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Improved operational efficiency by streamlining processes and implementing cost-saving measures.
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Reduced turnaround time for project completion through effective resource allocation and team management.
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Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
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Developed strong relationships with vendors, resulting in better pricing and improved service quality.
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Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
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Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
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Spanish
Native or Bilingual
LANGUAGES
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