Customer Service Team Members

Nelson Anthony Vargas

anthony.nelson.vargas@ gmail.com / 1+347******* / Madison, AL 35758

Summary

Accomplished professional specializing in workflow coordination and customer

service. Proven track record of streamlining processes and improving team

dynamics, resulting in higher operational efficiency and customer satisfaction

rates.

Experience

Sprintmart - Cashier 09/2023 - 02/2024

Huntsville, Alabama

e Processed customer transactions accurately and efficiently at a busy

convenience store.

© Maintained cleanliness and organization of the checkout area throughout

shifts.

e Handled cash, credit, and debit transactions while ensuring proper register

balance.

© Collaborated with team members to restock shelves and manage inventory

levels.

FedEx:Ground - Storage Expeditor 02/2024 - 07/2024

Huntsville, Alabama

© Coordinated inbound and outbound shipments to ensure timely deliveries.

© Monitored inventory levels and reported discrepancies to supervisors.

e Assisted in loading and unloading packages using safety protocols.

e Communicated with team members to streamline operational processes.

Dollar General - Assistant Manager/Key Holder 07/2024 - 03/2025

Huntsville, Alabama

e Supervised daily store operations and ensured compliance with company

policies.

e Assisted in training new team members on store procedures and customer

service.

e Managed inventory levels and coordinated stock replenishment efforts.

© Collaborated with team to create promotional displays that enhanced product

visibility.

Circle K - Cashier Team Lead

Madison, Alabama

05/2025 - 09/2025

e Supervised cashier team, ensuring efficient transactions and customer service.

e Trained new cashiers on register operations and customer engagement

techniques.

e@ Managed cash register operations, including opening and closing procedures.

© Resolved customer inquiries and complaints with professionalism and

empathy.

Skills

© Workflow coordination

e Time management

© Process optimization

© Technical troubleshooting

© Customer service

e Team collaboration

e Wireless networking

© Computer troubleshooting

© Device configuration

© Team leadership

e@ Communication skills

Education

05/2015

Landmark Highschool

New York, NY

High School Diploma

Contact this candidate