Office Coordinator Assistant

SHIRLEY ARTHUR

*** ******* ***** **, *** BI, ARNOLD, MD 21012

410-***-**** *********@*****.***

Objectives

An experienced professional administrative clerk is looking for a position that will utilize skills acquired in a business or educational environment.

Experience

Full time Front Office Coordinator*September 2019-present

Pivot Physical Therapy*1013 Bay Ridge Ave Annapolis MD 21043

Greeting and checking in patients

Scheduling therapy patients

Answering the telephone and resolving patient problems

Verifying patient’s insurances

Temp Part-Time Office Assistant * December 2015 –March 2019

Anne Arundel Community College * 101 College Parkway Arnold MD 21012

Administrative support for faculty and staff

Answering and directing phone calls for all personnel in School of Health Sciences

Manning the front desk for student inquiries and admission applications

Receiving and reviewing admission applications for all Health Science programs

Academic Program Specialist February 2012 – June 2015

University of Maryland University College 3501 University Blvd. East Adelphi, MD 20783

Processed 150 admission applications for new or previous students weekly

Processed all essential documents to complete the admission requirements for students

Answered all incoming calls from internal and external clients regarding admissions questions

Provided quality customer experience and support for students in solving any issues about their admission status

Team Associate II April 1993 – February 2012

University of Maryland University College 6865 Deerpath Rd, Elkridge, MD 21075

Processed applications of admission and enrollment in classes for all students

Discussed and advised students about financial aid and veterans benefits

Managed the office in the absence of a manager on many occasions

Handled rentals and conference room assignments for external rental clients

Trained newly hired personnel in office procedures and college practices

Skills

Proficient in Microsoft Office software

Creating surveys using Survey Monkey Software

Experienced in providing excellent customer service

Excellent written and verbal communication skills

Above average internet and computer skills

Education

University of Maryland University Collage

Fall, 2013 Certificate in Human Resource Management

University of Maryland University Collage

Expected completion: Fall of 2016 Bachelors of Science in Human Resources

References

References available upon request

Contact this candidate