Customer Service Patient Registration

JESSICA BERNARD

**** *. *** ******, ************ 19134 H: 267-***-**** C: 267-***-**** ***********@*****.*** WWW: Bold Profile

To obtain a challenging full-time position with an established healthcare company that will allow me to utilize my professional, technical and interpersonal skills, while offering opportunities for advancement and providing excellent care patients.

Insurance Claim Forms (1500), ICD-9/CPT coding,

insurance verification

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Knowledge of HIPAA policies and procedures,

filing, faxing and photocopying

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Medical Administrative procedures, knowledge of

general office procedures and use of office

equipment

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Excellent Customer Service, Patient Charting,

Appointment Scheduling, Patient Registration

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Typing (40 wpm) CPR/First Aid Certified, Internet, Microsoft Word / Excel / PowerPoint

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• Typing, Filing, Faxing, Photocopying

Medical Office Assistant Extern, 11/2009 - 12/2009 Pain Penn Medical Center – Philadelphia, PA

Filing and retrieved patient charts and related documents, measured patient's blood pressure and recorded on progress notes, pull patient information from IDX system, observed patient registration process, faxed, photocopied various documents, performed inventory and stocked shelves with new merchandise.

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• Youth Works Program.

Children Care Worker, 07/2001

Philadelphia, PA

Assisted primary teacher with day to day care of toddlers, assisted during meal time, assisted in implementing lesson plan, engaged children in age appropriate activities and offered general support.

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• Youth Works Program.

Children Care Worker, 07/2000

Assisted head teacher with care of toddlers, assisted and monitored meal time, assisted with lesson plains, engaged children in age appropriated activities and offered general support.

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Housekeeping, 10/2002 - 05/2005

Elwyn Inc – Philadelphia, PA

Responsible for cleaning court rooms, office and public areas including, but not limited to; rest rooms, reception/ intake areas, dining rooms; vacuumed, dusted and emptied waste baskets.

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Environmental Services GWS III, 09/2010 - Current

The Children's Hospital of – Philadelphia, PA

My department is responsible for the Main, Wood, Children's Sea Shore, House and the Colkett Research buildings.

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My job is to maintain all assigned areas in a neat, pending and sanitary manner, including equipment, patients rooms, linen rooms, and storage areas.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Remove all waste, clean all restrooms, stock with soap and paper products, duct and wet mop or vacuum all floors, clean discharges rooms and clean all sleep surface.

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Bi-lingual ( Spanish and English

Diploma: 12/2009

Thompson Institute - Philadelphia, PA

Employment Partners, Philadelphia, PA Office Support Clerk: 06/2002 Received on-the job training in general office procedures High School Diploma: 06/2001

Thomas A. Edison High School/ John C. Fareira Skill Center - Philadelphia, PA

• Achievements: Perfect Attendance, Nimbus Watcher, E3 program, Honor Roll and Community Service Award. LANGUAGES

EDUCATION

ADDITIONAL INFORMATION

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