Project Manager Los Angeles

GARY WESTBROOK

Operations Management Logistics Leadership

Professional Summary

Consultative Operations Leader and Logistics Project Manager with over 20 years of experience spanning multiple industries and a passion for leading teams strategically towards operational efficiency and revenue growth. Skilled in logistics management, cost savings initiatives, and process efficiency management with the ability to drive authentic client relationships and invest into team culture while focusing on profitability. Key Expertise

• Operational Efficiency

• Logistics Management

• Team Culture

• Talent Development

• Project Manager

• Client Communication

• Cost Optimization

• Problem Solving

• Strategic Development

Experience

Samsung Electronics America Los Angeles, CA

Logistics Specialist 5 Oct. 2022 – May 2024

• Directing a team of 125 employees concentrated on logistics and warehouse operations including all 3PL management.

• Coordinating logistics process, and communications across 6 different U.S. warehouse locations

• Analysis of data including key business metrics, KPI’s, budgeting, and P&L statements

• Adapting to business and market changes in logistics, supply chain, and the overall economy

• Developing operational improvements within the 3PL model from on time percentages, labor costs, safety, and daily problem solving

Ryder Logistics Los Angeles, CA

Logistics Manager Jun. 2021 – Oct. 2021

• Directed a team of 25 employees focused on logistics and operations for products spanning 3 company branches and covering the entire state of California

• Established a clear team culture through employee interviews and feedback leading to strategic hiring, reduction of truck stops, realignment of operational metrics, and over 95% fulfillment rates

• Created presentations and reports for executive management to communicate operational metrics and recommend process improvement opportunities

• Maintained P&L statements including budgets, forecasts, and profit margins while communicating effectively with company leaders and other regional management to develop sales strategies

• Coordinated all facets of operations including employee training, safety, and daily problem solving to initiate change, implement process improvements, and drive efficiency Evoqua Water Technologies Los Angeles, CA

Logistics Manager Aug. 2018 – Jan. 2021

• Led over 20 employees focused on logistics and operations for a reverse osmosis company spanning 3 company branches, including managing, scheduling, and overseeing employee coverage to improve team efficiency and drive down operational costs

• Operated a 24/7 emergency service for high profile companies including operations management and urgent communications

• Directed customer engagement and support to establish metrics and expectations for client relationships, leading to improved contracts and overall business processes

412-***-**** Valley Village, CA *********@*****.*** in linkedin.com/in/gary-westbrook

• Implemented capital investments including the addition of a new equipment and adjusting rates to increase profitability

• Maintained P&L statements including budgets, forecasts, and profit margins to drive as many high-quality leads and opportunities as possible

• Developed new business and customer relationships on the west coast while communicating effectively with company leaders and regional management to drive the effectiveness of marketing programs

• Coordinated all facets of operations including employee training, safety, and daily problem solving to continuously evolve initiatives and meet business needs On Demand Transportation Inc. Los Angeles, CA

Regional Operations Manager Sep. 2017 – Aug. 2018

• Actively managed over 10 client relationships focused on freight and logistics management across the nation, including establishing client relationships through initial contracts to create levels of trust and drive incremental revenue growth

• Developed a trusted network of logistics partners to successfully support brokering of freight with clients, leading to live freight location and improved communications

• Sourced and discovered potential new business and negotiated rates and contracting, which included traveling throughout the territory to service clients and locate new opportunities

• Managed all aspects of the business including training, safety, logistics, and problem-solving while communicating with drivers and customers to ensure on-time deliveries Professional Transportation Inc. Pittsburgh, PA

District Manager Mar. 2017 – Jul. 2017

• Directed and supervised 9 area branches and management teams, including analyzing schedules, logistics, and cost reducing measures to ensure the sales organization effectively managed leads and opportunities

• Communicated with customers and developed problem-solving techniques to cultivate and roll out strategies to measure the effectiveness of existing marketing programs and communication efforts

• Administered and presented safety classes and training courses to identify and drive process optimization areas

• Forecasted market trends and interpreted monthly data reports to determine which programs are most effective, which channels drive the most return, and identify the highest value lead sources GLW Transport Pittsburgh, PA

President and Owner May 2005 – Nov. 2016

• Founded, established, and grew GLW Transport through management of daily business operations, client relationships, and operational metrics, which successfully grew the organization to 15 clients and $6M in annual revenue

• Created operational efficiency through cost allocation, mileage management, and proper scheduling, leading to 15% improvement in profitability

• Managed client contracting and negotiations through clear communication, project management, and business development initiatives

• Directed drivers hauling food-grade, industrial, and hazmat materials while identifying and implementing process optimization improvements to drive efficiency

• Managed all DOT requirements, handling all freight claims, preparing documents for shipments, and communicating with teams to accomplish objectives

• Managed customer relationships to continually maximize the benefits of all freight brokerage transactions between customers and the company while overseeing all customer service needs Education

University of Pittsburgh Pittsburgh, PA 1987 – 1991 Bachelor of Arts in Communication/Writing

Contact this candidate