Customer Service Bachelor's Degree

WANDA JIMENEZ PEREZ

***********@*****.*** • 931-***-**** • http://www.example.comDundee, Florida

PROFESSIONAL SUMMARY

I am a highly organized and detail-oriented secretary with over nine years of experience supporting executives, attorneys, medical professionals, and construction managers. With a Bachelor's degree in Secretarial Studies and strong proficiency in administrative systems, I excel at managing calendars, preparing professional correspondence, and maintaining accurate records. I take pride in my reliability, professionalism, and ability to keep things running smoothly behind the scenes.

CORE COMPETENCIES

Calendar & Schedule Management

Office Administration

Correspondence & Document Preparation

Records & File Maintenance

Customer Service & Communication

Meeting & Travel Coordination

Confidentiality & Discretion

Microsoft Office Suite (Word, Excel, Outlook)

Bilingual: English & Spanish

PROFESIONAL EXPERIENCE

Polk County Public Schools

Citrus Ridges- Davenport, FL February 2025 – May 2025

Maintain classrooms clean and organized.

Disinfect doors, students' chair, teacher table, sink, doors handle inside and outside.

Maintain bathroom clean and make sure have handsanitizer, tower and towlet paper. Clean the toilet and mop the floor.

Dust the areas, make sure take the trash out.

McCoy

Lake Wales, FL October 2019 – February 2025

Operated and monitored production machinery to ensure consistent output and product quality.

Assembled and packaged products according to company standards and safety protocols.

Maintained a clean and organized work environment, adhering to strict hygiene and compliance regulations.

Maxi jet, Inc

Production – Dundee, FL August 2019 – October 2019

Managed the machine running good, low volume irrigation products

Micro sprays, Stakes and assemblies.

Vinyl tubing and adapters, and various tools. Irrigation products and services for agriculture, nurseries, greenhouses, and landscapes.

EDUCATION

Bachelor of Science in Secretarial Studies

University Interamericana, Puerto Rico – San Juan, PR

SKILLS

Data entry and database management

Time management and multitasking

Handling confidential documents

Drafting and formatting business letters

Phone etiquette and call screening

Office equipment operation (copiers, scanners, fax)

Basic bookkeeping and invoice processing

Email and calendar management (Outlook, Google Workspace)

Team collaboration and cross-departmental support

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