Behavior Technician Analyst
Resume:
Na'Kia Salters
Recent BSW grad
Killen, AL *****
**.*******@*****.***
Professional Summary
Motivated and compassionate Bachelor of Social Work (BSW) graduate with strong experience in child and family support, behavioral intervention, and community engagement. As a Registered Behavior Technician (RBT), gained valuable skills in implementing behavior plans, tracking progress through detailed documentation, and collaborating with families to promote positive developmental outcomes. Skilled in crisis management, active listening, and evidence-based strategies to encourage growth and resilience in children.
In addition to direct client care, successfully operated a healthcare services business where I managed billing, scheduling, staff supervision, and compliance. This entrepreneurial background strengthened my leadership, organization, and problem-solving abilities while reinforcing my commitment to serving others. Passionate about promoting equity, family stability, and empowerment for vulnerable populations. Dedicated to applying both clinical experience and administrative expertise to support individuals and families in achieving long-term well-being through child welfare, mental health, and family-centered services.
Authorized to work in the US for any employer
Work Experience
Registered Behavior Technician (RBT)
Behavioural gains-Brandon, florida
July 2024 to May 2025
• implement behavior intervention plans (BIPs) designed by a Board Certified Behavior Analyst (BCBA).
• Collect and record accurate data on client behavior and skill progress.
• Provide direct one-on-one therapy to clients, often children with autism.
• Follow ethical guidelines as outlined by the Behavior Analyst Certification Board (BACB).
• Assist with skill acquisition programs, including communication, social, and daily living skills.
• Collaborate with BCBAs, supervisors, and team members to support treatment goals.
• Use approved strategies for crisis management and de-escalation when necessary. Billing Specialist, supervisor, Schedule Coordinator Nakia’s Sunrise Services-Largo, FL
November 2019 to July 2023
• Managed daily business operations, including client billing, payroll, and financial recordkeeping.
• Coordinated employee schedules to ensure adequate coverage and efficient service delivery.
• Supervised and trained staff, providing leadership and support to maintain high-quality care standards.
• Oversaw compliance with industry regulations and maintained professional partnerships with healthcare providers and laboratories.
• Built and maintained client relationships, ensuring services met individualized needs with professionalism and confidentiality.
• Developed organizational systems to streamline administrative tasks, improving efficiency and service delivery.
Behavioral Health Technician
GracePoint-Tampa, FL
July 2019 to April 2020
1. Monitor clients behavior
2. security check every hour
3. client check in every fifteen minutes
4. prep and serve meals
5. monitor Clients after medication is given
Support Specialist
Operation PAR Inc-Saint Petersburg, FL
August 2018 to September 2019
• Provided customer service with minimal instruction and supervision.
• Effectively communicated with other employees and upper management to ensure complete care of customers.
• Assisted RN's and other care providers with any tasks that they needed done.
• Collaborated with other team members and care providers to assess a patients' health status and determine
a course of action.
• Kept in strict compliance with HIPAA standards and all patient confidentiality regulations.
• Assisted residents with daily living and recreational activities.
• Performed and teach light housekeeping duties.
• Led group recreation activities for residents.
• served meals, assist clean rooms and ensured a positive living experienced for residents.
• Completed training in safety and first aid to be prepared in case of emergency.
• Resolved conflicts between other residents and parents to create a calm environment for the children.
• Taught teens problem-solving and self-motivation skills.
• Worked in an facility filing documents, answering phones and taking care of behavioral issues. Education
Social Work (Bachelor's degree)
Walden University
November 2022 to August 2025
Medical (Patient care technician)
Concorde Career Institute-Tampa, FL
August 2014 to April 2015
Skills
• Customer service
• Call Center
• Childcare
• Behavioral therapy
• Communication skills
• Teaching
• Human resources
• Conflict management
• Desktop support
• Customer Service
• Supervising experience
• Data Entry
• Data collection
• HIPAA
• Cash handling
• Behavioral Health
• Working with people with developmental disabilities
• Experience with children
• Help desk
• Vital signs
• Customer Support
• Fast learner
• Direct Support
• Payroll
• Working with people with autism (9 years)
• Help Desk
Certifications and Licenses
CPR Certification
BLS Certification
First Aid Certification
Home Health Aide
Drivers License
RBT Certification
November 2023 to November 2026
Additional Information
SKILLS
• Capable of taking vital signs • Compassionate communication • Date entry skills
• Proficiency in clinical duties • Understanding of some medical • Accountability for decisions terminology
• Calm under pressure • Fast learner • Flexible/adaptable
• Punctual
Contact this candidate