Customer Care Coordinator

Hannah Simmons

Ruston, LA

318-***-****

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www.linkedin.com/in/hannahhuenefeldlinkendin

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Dear Hiring Manager,

I am writing to express my interest in the Customer Care Coordinator position at S.B. Inc. With hands-on experience in client relations, operations management, and team collaboration, I am confident in my ability to provide exceptional service, streamline processes, and contribute to a positive customer experience.

In my current role as Production Manager at Alluvial Apparel Company, I manage customer orders, oversee communication with factories and vendors, and ensure timely delivery of products. This role has strengthened my ability to balance multiple priorities, resolve issues efficiently, and maintain clear and professional communication—skills that directly align with the requirements of a customer care role.

Previously, as Director of LTAC at Louisiana Tech University, I managed a portfolio of 200 donors and coordinated events that deepened relationships and improved satisfaction. These experiences taught me the importance of empathy, attention to detail, and proactive communication—qualities that are essential for creating trust and loyalty with customers. I take pride in being a strong problem-solver and communicator who thrives in fast-paced environments. I am eager to bring my enthusiasm for helping others and my organizational expertise to the Customer Care team at S.B. Inc.

Thank you for considering my application. I would welcome the opportunity to discuss how my background and passion for service can contribute to your team’s success. Warm regards,

Hannah Simmons