Cook, top notch customer service skills (in person/call center)
Resume:
Angela Muncy
Lancaster, OH *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Icer/ boxer
Gypsy Joe's-Lancaster, OH
February 2025 to June 2025
Iced the donuts after they were made, boxed up all delivery orders for each day, cleaning, stocking, other duties as assigned.
Cashier
Circle K-Lancaster, OH
October 2024 to January 2025
Ran POS system, lottery, cash handling, cleaning, stocking, checked in vendors, excellent customer service as well as sales for all customers and other duties as assigned. Team Member/Cashier
Sheetz-Reynoldsburg, OH
November 2023 to May 2024
Ran register, handled stocking, cleaning, product display, SBC station, kept SBC clean and stocked, kept bathroom clean and stocked, maintained front of store to company standard, delivered excellent customer service to each customer on a daily basis...etc... several other duties as well Server
Middleton Senior Living-Granville, OH
July 2023 to October 2023
Handle meal orders for residents and their families as well as coworkers. Maintain excellent "customer service experience " for all residents and their family members. Take meal orders deliver meals in a timely manner. Cleaning, dishes, stocking, shut down of kitchen equipment per established procedures. Maintain clean work environment...other duties as assigned. Cook/Dietary Aide
Tuscany Gardens Nursing Home-Pataskala, OH
December 2021 to April 2023
Prepare and serve meals to residents, maintain logs, cleaning, stocking, dishes, used standard kitchen equipment when needed. Work closely with other departments to insure all residents needs were met and maintained. Followed state guidelines, mandates. Other duties as assigned. Prep Cook
Kendal at Granville-Granville, OH
March 2020 to July 2020
Handled prep work in the kitchen for all meals for residents as well as staff. Cleaning, cooking, stocking, ordering, serving of meals, inventory, departmental paperwork, worked closely with other departments for residents dietary needs. Used standard kitchen equipment daily; dishwashers, grill, steamer, warming units, gas range...etc. Other duties as assigned.
Cook
Busters corner store-Pataskala, OH
June 2015 to January 2018
Prepared food for customers and staff. Meal prep, ran deli counter, used various equipment throughout the store... Grill, fryer, meat slicer, scale, cash register, dishwasher, food warming station, cleaning, stocking, maintaining kitchen to health department standards, customer service, sales, baking, fountain machine...etc. As well as other duties assigned.
Returns Clerk
The McGraw-Hill Co.-Blacklick, OH
May 2001 to January 2006
Data entry, filing, research, entered alpha and numeric data into computer, handled returns of products from assigned states, issued credit if applicable, customer service, call center, calibrated with other departments to resolve customer issues, other duties as assigned. Customer Service Representative
National city card services/telephone banking-Whitehall, OH August 1997 to June 1999
Call center, answered inbound calls from customers, cross-selling company products, research, filing, data entry, worked with other departments to help customers, handled the "high value " customer line other duties as assigned
Cashier/Customer Service
Cardinal food gallery-Pataskala, OH
September 1993 to June 1994
Ran cash register, stocked products, cleaning, customer service, bagged groceries, lifted 50 lbs when needed, other duties as assigned.
Education
Some college in Nursing
Columbus State Community College-Columbus, OH
September 2006 to February 2007
High school diploma
Watkins Memorial High School-Pataskala, OH
August 1991 to June 1995
Skills
• Baking
• Cleaning
• Meat Cutting
• Busser
• Cake decorating (1 year)
• Food service
• Team management
• Kitchen experience
• Customer service
• Stocking
• Serving
• POS
• Negotiation
• Food preparation
• Sales
• Dietary department experience (2 years)
• Nursing home experience (2 years)
• Merchandising
• Microsoft Excel
• Banking (2 years)
• Call center (7 years)
• Organizational Skills
• Cashiering
• Food Production
• Laundry
• Retail sales
• Restaurant experience
• Cooking
• Upselling
• Commercial Cleaning
• Meal preparation
• Dietary Aide Experience
• Food handling (5 years)
• Data entry (5 years)
• Culinary experience
• Food Safety
• Microsoft Office
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