Customer Service Inventory Management
Resume:
Heather Evans
*** ***** ***, *****, ** ***** US
***************@*****.***
Ensured rooms are prepared to the highest standards. Strong Housekeeper with extensive experience.
Ensured timely and efficient service.
Handled guest rooms, laundry, and public areas.
Accomplished Housekeeper.
Experienced Housekeeper with a strong reputation.
Increased overall guest satisfaction by [Percentage]%. Ensured rooms are expertly cleaned and prepared.
Highly organized Housekeeper.
Time Management and Efficiency
Cross-functional team collaboration
Continuous Process Improvement
Flexibility in shift work
Inventory Management
Customer service
Hospitality industry knowledge
Health and Safety Compliance
Attention to Detail
Customer service
Inventory Management
Currituck County High School - Barco, NC
Housekeeper - March, 2022 to August, 2025
Resort Realty Center - Powells Point, NC
Ensured meticulous attention to detail.
Enhanced daily cleaning procedures.
Maintained cleanliness in high-traffic areas.
Staying equipped with the newest cleaning techniques. Ensured requests were completed to a [Rating]% satisfaction level. Attended yearly housekeeping training.
Received [Award] for property excellence.
Maximized time and resources for [Property Type].
Sanitized and disinfected public areas.
Cleaned rooms.
Communicated with maintenance for major repairs.
Sanitized and disinfected guest rooms.
Ensured clean, comfortable guest accommodations.
Followed [Product Type] protocols.
Targeted kitchens and bathrooms.
Ensured guest safety and sanitation.
Professional Summary
Skills
Education
Work History
General Manager - November, 2019 to February, 2025 Border Station - Moyock, NC
Cut waste by [Percentage]%.
Payroll
Inventory
Hired and fired employees
Trained all employees
Health dept regulations
Improved team morale.
Scheduling all
Ensured the team met objectives.
Executed a strategic expansion plan.
Led strategic pricing adjustments.
Implemented effective time management.
Improved operational efficiency.
Facilitated onboarding of [Number] new hires.
Enhanced customer satisfaction by [Percentage]%.
Achieved [Percentage]% increase in online sales.
Servsafe certified
Certifications
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