Front Desk Data Entry
Resume:
Haley Owens
Experienced elementary teacher with *+ years supporting young learners' academic, social, and emotional growth. Skilled in creating inclusive, supportive classrooms and building strong family partnerships. Ready to transition out of the classroom and put my skills to use elsewhere, using my background in education and psychology to make a broader impact. 4860 Grubbs Rd.
Walkertown, NC 27051
*********@*****.***
EXPERIENCE
Employment History
Receptionist, North Carolina Baseball Academy
Colfax, NC May 2016 – Aug 2022
● Managed front desk operations, enhancing visitor experience and streamlining communication.
● Coordinated schedules and appointments, improving office efficiency and client satisfaction.
● Implemented new filing system, reducing retrieval time and increasing document accessibility.
● Resolved customer inquiries promptly, fostering positive relationships and repeat business.
● Assisted in event planning, contributing to successful execution and increased participation.
Invoice Scanner, Haas Philips Corporation
Colfax, NC Dec 2021-January 2022
● Scan paper invoices and financial documents into the company’s electronic system.
● Verify scanned documents for clarity, completeness, and accuracy.
● Properly label and file digital documents in accordance with company protocols.
● Perform basic data entry of invoice information into accounting or document management systems.
● Organize and maintain physical invoice files as needed.
● Communicate with accounting or administrative staff regarding missing or unclear documents.
● Follow privacy and security guidelines to protect sensitive information.
● Assist with other clerical tasks as assigned.
Teaching Internship – 4th Grade, Hardin Park Elementary SKILLS
Communication Skills
● Active listening
● Clear verbal and written
communication
● Public speaking
● Empathy and patience
● Conflict resolution
● Giving and receiving
feedback
Interpersonal &
Relationship-Building
● Building rapport with
students/customers
● Collaborative teamwork
● Cultural sensitivity and
inclusivity
● Parent/family engagement
(for teachers)
● Customer satisfaction and
retention (for customer
service)
Organizational & Time
Management
● Lesson or schedule
planning
● Multitasking under pressure
● Prioritizing tasks
● Classroom or workflow
management
Boone, NC Sep 2021 – Nov 2021
● Co-taught with the lead teacher of the classroom.
● Helped with building lesson plans and end-of-grade testing preparation and review.
Teaching Internship – 1st Grade, Sparta Elementary School Sparta, NC Jan 2021 – Mar 2021
● Co-taught with the lead teacher of the classroom.
● Fostered a nurturing classroom environment, promoting student engagement and building positive relationships with young learners.
● Graded work and analyzed data to help build next instruction strategies. Student Teaching, Winston Salem Forsyth County Schools Walkertown, NC Sep 2022 – Dec 2022
● Built data-driven lesson plans to help 2nd graders meet their goals.
● Fostered a positive learning environment, enhancing student engagement and promoting teamwork among classmates.
● Implemented lesson plans that improved student comprehension, leading to noticeable gains in assessment scores.
● Coordinated with fellow educators to design interdisciplinary projects, enriching the curriculum and encouraging creativity.
● Evaluated student performance data to tailor instructional strategies, resulting in measurable improvements in academic outcomes. Classroom Teacher, Winston Salem Forsyth County Schools Rural Hall, NC January 2023-Present
● Develop and implement lesson plans that align with curriculum standards and learning objectives.
● Differentiate instruction to accommodate diverse learners, including those with IEPs or ELL needs.
● Create a positive, respectful, and structured classroom culture that supports academic and social-emotional growth.
● Use formative and summative assessments to monitor student progress and guide instructional decisions.
● Communicate regularly with families regarding student performance, behavior, and classroom activities.
● Incorporate technology and innovative teaching strategies to enhance learning.
● Participate in faculty meetings, professional development, and school events.
● Documentation and
record-keeping
Problem-Solving &
Adaptability
● Handling unexpected
challenges
● De-escalating tense
situations
● Adjusting to different
personalities and learning
styles
● Flexibility in fast-paced
environments
● Creative thinking to
improve outcomes
Technical & Digital Tools
● Learning management
systems (e.g., Google
Classroom, Canvas)
● Point-of-sale or CRM
software (for customer
service roles)
● Microsoft Office (Word,
Excel, PowerPoint)
● Email and virtual
communication platforms
(Zoom, Teams)
Leadership & Initiative
● Classroom or group
facilitation
● Training or mentoring
others
● Decision-making
● Initiative in resolving issues
● Leading parent meetings or
customer consultations
● Maintain accurate records of student attendance, performance, and behavior.
● Collaborate with colleagues on grade-level or subject-area planning and school initiatives.
EDUCATION
Appalachian State University, Boone, NC — Bachelors of science August 2019 - December 2022
Bachelor degree in elementary education with a minor and concentration in psychology.
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