Patient Care Nursing Assistant

Torrie Sparks

991******** ************@*****.*** McAlester, OK 74501

SUMMARY

Talented professional with experience in healthcare and insurance sales. Skilled in patient care, client relations, and delivering customized insurance solutions. Recognized for critical thinking, time management, and performing effectively under pressure. SKILLS

• Critical Thinking & Problem Solving

• Time Management & Organization

• Thinking Under Pressure

• Client Relationship Building

• Insurance Quoting & Policy Servicing

• Medical Terminology & Patient Care

• Technical Support & Documentation

EXPERIENCE

Farmers Insurance Producer, Nov 2024 – Sep 2025 McAlester, OK

• Developed customized insurance solutions for auto, home, and life clients while maintaining compliance with underwriting standards.

• Applied critical thinking and problem-solving skills to match clients with appropriate coverage and identify risk management opportunities.

• Demonstrated strong time management and organizational ability to handle daily quoting, follow-ups, and policy servicing.

• Performed effectively under pressure, balancing multiple client needs and meeting sales targets in a fast-paced environment.

• Built long-term client relationships through clear communication, education, and consistent follow-up.

Emergency Room Technician, McAlester Regional Health Center, May 2020 – Nov 2024 McAlester, OK

• Built strong and trusting rapport with clients and loved ones.

• Responded to cardiac monitor alarms and other codes requiring immediate response.

• Attended training to validate or refresh basic professional skills.

• Managed multiple tasks efficiently in a high-stress environment. Certified Nursing Assistant, Mitchell Manor Nursing Home, Mar 2018 – May 2020 McAlester, OK

• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

• Documented activities and recorded information in EMR system. Certified Nursing Assistant, Walnut Grove Correctional Facility, Jun 2019 – Oct 2019 McAlester, OK

• Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.

• Assisted with admission procedures such as gathering personal data from the patient's chart.

• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Certified Nursing Assistant, Heritage Hills Rehabilitation, Apr 2015 – Jan 2018 McAlester, OK

• Responded quickly to emergency situations involving sudden illness or injury.

• Documented activities and recorded information in EMR system.

• Communicated patient status updates to interdisciplinary care team. EDUCATION AND TRAINING

High School Diploma Savanna High School, Savanna OK – May 2013

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