Customer Service Data Entry

Trista Ross

Los Angeles, CA 310-***-**** ************@*****.***

Professional Summary

Motivated and dependable professional with over 10 years of experience in customer service, data entry, and restaurant operations. Recognized for strong communication, multitasking, and problem-solving abilities, with a proven track record of delivering exceptional service in fast-paced environments. Skilled in administrative support, order management, and ensuring customer satisfaction both in person and over the phone.

Work Experience

Customer Service Representative Abco LLC September 2021 – June 2025

• Assisted Medicare patients by completing and verifying medical forms for genetic screenings.

• Accurately entered and maintained confidential data records.

• Provided phone-based support and resolved customer inquiries efficiently.

• Ensured compliance with federal privacy and healthcare documentation standards. Server The Great Greek Mediterranean Grill September 2017 – March 2021

• Delivered outstanding service in a high-volume dining environment.

• Managed orders, processed payments, and maintained customer satisfaction.

• Trained new team members and ensured a clean, organized service area. Server Brio Italian Restaurant June 2015 – August 2017

• Provided professional table service, menu recommendations, and accurate order delivery.

• Handled cash and POS transactions while ensuring efficient table turnover.

• Maintained high guest satisfaction through attention to detail and teamwork. Server & Food Runner Testa Restaurant June 2010 – November 2015

• Worked seasonally in Maine (summers) and Florida (winters) serving guests in a fine dining environment.

• Supported servers with food running, table preparation, and guest assistance.

• Ensured smooth dining operations and an exceptional customer experience. Server The Cheesecake Factory September 2004 – March 2010

• Provided exceptional service in a high-paced restaurant environment.

• Took and delivered orders, handled payments, and maintained a positive dining atmosphere.

• Supported team operations by assisting with food running, table cleaning, and customer engagement. Skills

Customer Service & Hospitality • Data Entry & Accuracy • POS Systems & Order Management • Microsoft Office & Typing • Cash Handling & Problem Solving • Multitasking in Fast-Paced Environments

• Team Collaboration & Communication

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