Pharmacy Technician Certified
Resume:
AMY
ROGERS
A
R Granbury, TX *****,
************@*****.***
PROFESSIONAL SUMMARY
Dedicated Certified Pharmacy Technician with extensive experience at Kroger, adept in FDA compliance and insurance billing. Proven ability to enhance patient care through effective communication and meticulous medication preparation. Recognized for resolving prescription issues efficiently, ensuring patient confidentiality, and supporting pharmacists in optimizing drug therapy regimens.
SKILLS
• HIPAA • Insurance confirmation • Multitasking and organization
• Customer service • Insurance billing • Confidentiality and HIPAA EXPERIENCE
Certified Pharmacy Technician July 2020 - Current
Kroger Granbury, TX
• Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels.
• Called insurance companies to determine prescription cost.
• Resolved account issues and prescription problems via telephone and at counter.
• Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy.
• Contacted clinics or physicians to request patient prescription refills.
• Assisted patients with OTC medications and medical supplies. Certified Pharmacy Technician September 2015 - July 2020 Brookshire's Comanche, TX
• Labeled prescription drug containers following specifications.
• Responded to pharmacy services, policies and hours questions.
• Contacted clinics or physicians to request patient prescription refills.
• Resolved account issues and prescription problems via telephone and at counter.
• Handled prescription orders at counter, in drive-thru line and via delivery service.
• Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy.
• Entered orders in computer system for refills.
• Called insurance companies to determine prescription cost.
• Cleaned and sterilized equipment, work areas and glassware for safety.
• Managed daily pharmacy operations under supervision of licensed pharmacist.
• Restocked supplies after identifying shortages and requesting refills.
• Minimized dispensing errors by supervising automated processes.
• Obtained and processed payments for pharmaceutical products.
• Controlled and monitored storage access to secure drug supplies.
• Kept ordered medication and supplies ready for customer pick-up and delivery.
• Coordinated with insurance providers to resolve billing issues for patients' prescriptions. Certified Pharmacy Technician May 2004 - May 2012
Brookshire's Comanche, Texas
• Handled prescription orders at counter, in drive-thru line and via delivery service.
• Entered orders in computer system for refills.
• Contacted clinics or physicians to request patient prescription refills. EDUCATION
High School Diploma
Riesel High School, Riesel, Texas
LANGUAGE
Fluent
English
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