Customer Support Document Management
Resume:
Jameria Barkley
Mableton, GA *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mailing Clerk
HOYA OPTICAL-Lithia Springs, GA
February 2025 to Present
prepares outgoing mail and packages prior to their being sent out via the post office or other carrier
• Processed outgoing mail, including packaging, labeling, and arranging for courier or postal service pickup
• Tracked and logged all registered or certified mail items for record-keeping purposes
• Maintained confidentiality when handling sensitive documents or packages addressed to high-level executives or clients
• Sorted and distributed incoming mail to appropriate departments, ensuring timely delivery Document Processing Specialist
Stat Informatic Solutions
April 2022 to April 2023
Ordered and replenished office supplies, managed maintenance and repair of office equipment, and performed other administrative duties. Sorted, prepared, and scanned documents according to outlined procedures. Demonstrated resourcefulness and thoroughness in managing tasks efficiently.
• Processed and verified a high volume of documents on a daily basis, ensuring accuracy and adherence to company standards
• Utilized document management software to efficiently organize, categorize, and retrieve files for easy access by team members
Education
University of Phoenix
Skills
• Project coordination
• Organizational skills
• Photocopying
• Phone customer support
• Cash register
• Word processing
• Microsoft Publisher
• Microsoft Access
• Phone etiquette
• Appointment scheduling
• Order processing
• Data sorting
• Time management
• Customer inquiry handling
• Spreadsheet conditional formatting
• Typing
• Record keeping
• Microsoft Outlook
• Google Workspace
• Windows
• Event planning
• DocuSign
• Administrative experience within education industry
• Microsoft Word
• Mail processing
• Microsoft Outlook Calendar
• Spreadsheet charts
• Faxing
• Call center agent experience
• Legal administrative experience
• Data entry
• Email customer support
• Documentation specialist experience
• Calendar management
• Microsoft Excel
• Documentum
• Customer support specialist experience
• Pivot tables
• Confidential information handling
• Live chat
• Document archiving
• Spreadsheet data validation
• English
• Filing
• Legal document management for projects
• HIPAA
• Providing product information
• Open to new ideas, yet values tradition Scientifically validated by Trudy Flexible
• Front desk
• Data cleaning
• Data filtering
• Office supply management
• Administrative experience within healthcare
• Google Sheets
• Dropbox
• Document approval process
• Document management
• Microsoft Office
• Scanning
• Invoice processing
• File organization
• Administrative experience - Administrative experience (Less than 1 year)
• Office experience
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