D. MATTHEW POOLE
704-***-**** - *********@*****.***
PROFESSIONAL SUMMARY
Interdisciplinary leader with 20 years of experience across information technology, operations, program management, and training sectors. Forged trust-based relationships, empowered teams, and championed operational excellence through a people-first approach. Poised to support high-impact, results-driven teams in an operational support capacity. Possess strong strategic planning and problem-solving skills, and adaptable to dynamic environments.
Security Clearance: Top Secret (Current)
WORK HISTORY
Brigade Senior Communications Specialist 08/2021 to 07/2025
US Army Fort Bragg – Fort Bragg, North Carolina
•Partnered with cross-functional stakeholders to design and deploy classified/unclassified communication systems, ensuring seamless integration across departments.
•Led technical upgrade projects for clients by working and coordinating with
consultants and developers for integrations.
•Delivered detailed project updates that directly informed executive decision-making, accelerating timelines, reallocating resources, and mitigating key risks.
•Directed targeted training initiatives that accelerated user adoption of new technology systems, reducing onboarding time and boosting long-term productivity.
•Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
Recruiting Company Commander 06/2018 to 07/2021
US Army Recruiting Command – Fort Leonard Wood, MO
•Managed a large team of recruiters and consistently surpassed performance goals by streamlining processes and driving team collaboration.
•Evaluated personnel performance regularly, identifying areas for improvement
while recognizing achievements through appropriate reward mechanisms.
•Tracked project milestones and performance indicators, delivering timely updates and actionable insights to senior leadership.
•Led successful military operations under challenging conditions, showcasing
adaptability in dynamic environments.
US Army Signal Company OC/Personal Trainer 06/2016 to 05/2018
US Army National Training Center – Fort Irwin, CA
•Guided cross-functional teams during simulated operations, increasing role competency and cohesion through targeted and hands-on mentorship.
•Delivered timely, constructive feedback under tight deadlines, fostering growth and adaptability among learners in high-intensity training environments.
•Coordinated work schedules for a 5-person team, optimizing coverage, balancing workloads, and ensuring seamless daily operations.
•Collaborated with unit leadership to produce detailed after action review papers, identifying performance gaps and proposing targeted training solutions to enhance mission effectiveness.
Signal Company Commander 05/2015 to 05/2016
US Army Fort Wainwright – Fort Wainwright, AK
•Led a 60-Soldier unit, overseeing training programs and safeguarding $30M+ in assets through meticulous property management and compliance protocols.
•Established clear expectations for subordinates through transparent communication of goals, objectives, and performance metrics.
•Promoted a culture of growth by regularly reviewing team performance and delivering feedback tailored to individual development needs and strengths.
•Championed diversity initiatives, promoting an inclusive environment that valued individual strengths and perspectives.
•Mentored junior officers and enlisted personnel, contributing to their professional growth and career progression.
EDUCATION
Catawba College - Salisbury, NC
Bachelor of Arts - 06/1994
CERTIFICATIONS
•Security + (2025)
•US Army Recruiting Commander/1SG Course
•Signal Captains Career Course
•Signal Basic Officer Leadership Course
•Primary Leadership Development Course
•US Army Network Communications Switching Systems Operator/Maintainer
Course