Customer Service Sales Floor

Ashley Earle

Gastonia, NC 704-***-**** ***************@*****.***

Versatile and results-oriented professional with strong communication, problem-solving, and project coordination skills across diverse industries. Proven ability to adapt quickly, collaborate effectively, and leverage technology to drive efficiency and achieve organizational goals.

Skills and Abilities

Multiple Lift Rigging Trained

CDZ Safety Trained

Qualified Rigger

Adaptability

Connector Safety Trained

Qualified Signal Person

Summary of Qualifications

Cashier/Stocker

Mighty Dollar Gastonia, NC April 2022- Present

Operated POS systems to process cash, credit, and electronic transactions accurately while delivering prompt and courteous customer service

Maintained inventory levels by restocking shelves, rotating products, and following merchandising guidelines

Unloaded deliveries and verified shipments to ensure inventory accuracy and efficient stock management

Supported loss prevention and safety protocols by monitoring the sales floor and maintaining a clean, organized environment

Laborer

Contract Erectors Randleman, NC September 2024- November 2024

Assisted with the erection and installation of steel structures, including beams, columns, and braces, according to blueprints and specifications.

Utilized rigging equipment and hand signals to support crane operations and material placement.

Performed site preparation, debris removal, and routine maintenance to ensure safe and efficient work areas.

Collaborated with ironworkers and foremen to complete structural projects on time and within safety guidelines.

Laborer

B & B Steel Belmont, NC May 2024- September 2024

Assisted in the fabrication, assembly, and installation of structural steel components per project specifications.

Operated hand and power tools to cut, grind, and modify steel materials with precision.

Followed safety protocols and OSHA guidelines to maintain a secure and compliant work environment.

Loaded, unloaded, and organized materials and equipment to support efficient workflow on job sites.

Crew Leader

Flagger Force Charlotte, NC June 2023- April 2024

Supervised field crews to ensure compliance with safety regulations and proper traffic control procedures.

Coordinated daily job site operations, including equipment setup, crew assignments, and client communication.

Conducted on-site training and mentoring for new team members to maintain operational standards.

Maintained detailed documentation of project progress, incidents, and crew performance for reporting purposes.

Plastic Extrusion Operator

Syncot Plastics Inc. Belmont, NC April 2022- June 2023

Operated and monitored plastic extrusion machinery to ensure consistent production quality, adherence to specifications, and efficient throughput in accordance with established manufacturing protocols.

Performed precise equipment setups and calibrations based on material specifications and job orders, ensuring optimal product dimensions, uniformity, and extrusion parameters.

Conducted regular quality control inspections, utilizing calipers, micrometers, and visual standards to verify compliance with dimensional tolerances and surface finish requirements.

Crew Member

Cookout Gastonia, NC February 2020-April 2022

Delivered exceptional customer service by accurately taking orders, addressing guest inquiries, and ensuring a welcoming and efficient dining experience.

Operated point-of-sale (POS) systems to process transactions swiftly and accurately, handling cash and credit payments with accountability.

Collaborated with team members to manage high-volume service periods, optimizing workflow and ensuring seamless front- and back-of-house operations.

Janitor Custodian

Kellermeyer Bergensons Services Charlotte, NC December 2019- January 2020

Executed comprehensive cleaning and sanitation protocols for restrooms, common areas, and high-traffic zones, ensuring compliance with occupational health and safety standards.

Managed waste disposal and recycling processes in accordance with environmental guidelines and organizational procedures, contributing to sustainability initiatives.

Monitored and replenished janitorial inventory, coordinating with supply chain personnel to maintain adequate stock levels and support continuous operations.

Warehouse Associate

Amazon Distribution Center Charlotte, NC July 2018- December 2019

Processed, picked, packed, and shipped customer orders with precision and speed, adhering to Amazon's performance metrics and quality assurance standards.

Maintained a clean, organized, and hazard-free work environment, following OSHA guidelines and company safety protocols to prevent accidents and ensure compliance.

Collaborated with cross-functional teams to streamline workflows, meet daily fulfillment quotas, and contribute to continuous improvement initiatives within a high-volume logistics environment.

Housekeeper

Merry Maids Gastonia, NC July 2017- July 2018

Utilized commercial-grade cleaning products and tools to deliver consistent, high-quality results while ensuring the safety and care of clients’ personal property.

Assessed client needs and customized cleaning plans, adapting techniques and priorities to exceed customer expectations and foster client satisfaction.

Upheld strict adherence to health, safety, and confidentiality protocols, representing Merry Maids with professionalism and integrity in diverse home environments.

Cook

Steak ‘n Shake Gastonia, NC November 2008- July 2017

Prepared high-quality meals in a fast-paced environment by following standardized recipes and food safety protocols.

Operated grills, fryers, and other kitchen equipment while maintaining cleanliness and efficiency.

Coordinated with kitchen and front-of-house staff to ensure timely and accurate order fulfillment.

Education/Certifications

High School Diploma

Forestview High School

Gastonia, NC

Certified Forklift Operator

MEWP-Boom Lift Operator

MEWP- Scissor Lift Operator

Construction Training Solutions

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