Case Manager Medical Records
Resume:
Frida Rodriguez
***********@*****.***
EXPERIENCE
Herrman and Herrman PLLC- Case Manager
May 2025- PRESENT
● Act as the primary contact for clients (answering questions, providing updates, explaining next steps).
● Gather detailed information about the accident, injuries, treatment, and recovery progress.
● Collect and organize medical records, bills, accident reports, insurance documents, and other evidence.
● Maintain case files so attorneys have easy access to updated information.
● Track deadlines, statutes of limitations, and important dates.
● Communicate with insurance adjusters for property damage, medical payments, or liability claims
P. F. Chang’s China Bistro, La Cantera— Server
February 2022 - May 2025
● Provide an utmost dining experience when ranging with guest amounts of 15 or more, while upselling items to achieve sales of
$1,000 or more on a daily basis.
● Effectively communicating with the management team about issues regarding guests.
● Studying the menu and menu changes in order to effectively upsell items to achieve sales of $1,000 or more on a daily basis. Maverick County Hospital District, Eagle Pass - Intern May 2023- September 2023
May 2024-September 2024
● Volunteered under the Community Health Work Office as an intern where I helped fill out applications for cancer patients, served as an advocate for eligibility amounts (Table of Income Standards), made appointments for local hospitals and served as a notetaker during meetings and online training courses.
Lone Star Candy Bar, Fredericksburg — Server, Team Lead November 2020 - January 2022
● Successfully worked with my team as team lead through the one of the busiest stores on the tourist Main Street of Fredericksburg, Texas.
● Learned to keep track of store merchandise and what items were popular or not popular to keep up with stocking and ordering, SKILLS
Task Management
Efficacious Communication
Organization
Time Management
Technical Proficiency
Conflict Resolution
Leadership
Customer Service
Adaptability
Critical and Analytical
Thinking
Computer Skills: Proficient in
Microsoft Word, Microsoft
Powerpoint, Microsoft Excel,
Microsoft Teams, Gmail,
Outlook, and Zoom
LANGUAGES
English and Spanish
resulting in successfully achieving more than $5,000 in daily sales. Jesus Casas, CPA Office- Front Desk Clerk
September 2018-August 2019
● Managed incoming calls, emails, and correspondence, and scheduled appointments
● Provided front desk support and greeted visitors according to their appointment needs
● Utilized office software like Microsoft Word, Excel, and Outlook
● Handled office equipment and data entry
EDUCATION
The University of Texas at San Antonio, — B.A. - Medical Humanities
August 2020 - December 2024
I graduated with a Bachelor of Arts in Medical Humanities where I explored and excelled in courses regarding public health, health disparities and courses in family psychology, which awarded me the knowledge of a versatile degree that blends health, ethics, culture, and the human experience of illness.
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