Transportation & Operations Supervisor

James Ray

Operations & Transportation Supervisor

Monroe, MI 48162

*******@*****.*** 734-***-****

LinkedIn: linkedin.com/in/jim-ray-964042b2

Willing to relocate Authorized to work in the U.S. Professional Summary

Results-driven Transportation & Operations Supervisor with 15+ years of experience leading large driver teams and managing logistics operations in the trucking and distribution sectors. Proven success improving on-time delivery, fleet performance, and regulatory compliance across high-volume operations for major OEMs (STELLANTIS, Ford, GM). Skilled in driver coaching, routing optimization, and DOT/CSA compliance. Recognized for developing efficient dispatch systems and maintaining top-tier safety and KPI results. Excels at building strong driver relationships and coordinating across dispatch, maintenance, and warehouse teams to ensure safe, timely, and accurate deliveries. Core Competencies

• Transportation & Fleet Management

• Driver Coaching & Safety Observations

• Routing & Dispatch Optimization (TMS / AS400 Familiarity)

• DOT / FMCSA Compliance & HOS Review

• KPI Tracking & Performance Improvement

• Cross-Department Coordination (Dispatch, Warehouse, Maintenance)

• Process Improvement & Problem Solving

• Leadership & Team Development

• Microsoft Office Google Workspace

Professional Experience

Operations Supervisor

EHS LogisticSolutions / RoadOne – Romulus, MI

May 2009 – Present

• Lead daily logistics operations for a fleet of 200+ drivers (company and owner-operators), ensuring safe, on-time, and compliant deliveries for STELLANTIS, Ford, and GM manufacturing facilities.

• Conduct driver performance coaching, safety ride-alongs, and KPI reviews to sustain top-tier service levels.

• Oversee driver schedules, vacation rotations, and dispatch assignments across multiple terminals.

• Manage DOT/CSA compliance, reviewing driver logs, hours of service, and audit documentation.

• Collaborate with warehouse and maintenance teams to align delivery schedules and minimize downtime.

• Spearheaded transition to Google Workspace dispatch tools, improving efficiency by 20% and enabling faster issue resolution.

• Achieved and maintained 98%+ on-time delivery rate, contributing to awards: Carrier of the Year

(2019) and Supplier of the Year (2020).

• Played key role in helping EHS rise from #24 to a Top 5 STELLANTIS carrier, driven by operational consistency and performance metrics.

Operations Supervisor

Allied Systems / Allied Automotive Group – Flat Rock, MI September 2007 – May 2009

• Supervised 20+ union car haulers in high-volume auto transport operations, managing dispatch, routing, and load coordination for new car deliveries.

• Improved driver efficiency KPIs by 15% through route optimization and load balancing.

• Led initiatives that reduced vehicle damage incidents by 30% in six months.

• Conducted monthly safety and compliance meetings covering CSA scores, DOT regulations, and performance metrics.

• Coordinated daily with OEM and dealership representatives to ensure timely, damage-free deliveries. Education

Associate Degree in Business Management

Ashworth College – Remote September 2004 – June 2006 Certifications

• Google Sheets Certification Program – April 2024 Used to enhance dispatch operations and staff training efficiency. Additional Information

• Knowledgeable in TMS and routing platforms (AS/400 familiarity)

• Experienced in multi-stop routing, backhaul coordination, and equipment readiness

• Strong interpersonal, analytical, and communication skills; team-oriented leader committed to operational excellence

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