Project Manager Data Analytics

Dawn Robertson, MBA, PMP®, RSM™, RPO™

**********.***@*****.*** 678-***-**** Atlanta, Georgia

DATA PROJECT MANAGER PROFESSIONAL SUMMARY

*-**** *********** ******* ******* and data specialist (engineering, science and analyst). Experienced in developing key project management artifacts. Strong foundation in SQL, Python, R, Advanced Excel, ELT/ETL, and data visualization tools like Power BI and Tableau. Proven track record in developing data-driven solutions and managing complex projects within fast-paced environments. Adept at synthesizing technical insights into strategic recommendations and delivering effective communication to diverse stakeholders. Committed to driving business outcomes, and meeting stakeholder expectations.

TECHNICAL EXPERIENCE

Technical Skills: Python, R, SQL, Advanced Excel, Data Analytics, Data Visualizations, Data Modeling Soft Skills: Leadership, Collaboration, Storytelling, Presentation, Continuous Learning Platforms: MS Office 365, MS SQL Server, Power BI, Posit (RStudio) Cloud, Salesforce Tableau, Google Analytics, Jira, Data Lakehouse Platforms (Databricks, Azure Cloud Services)

EDUCATION & CERTIFICATIONS

M.B.A., Marketing Management (Concentration); Finance (Minor) University Of Michigan (Stephen Ross School of Business), Ann Arbor, MI B.A., Economics

Brown University, Providence, RI

PROFESSIONAL EXPERIENCE

SMITH ROBERTSON ENTERPRISES (SRE), Lithonia, GA 02/18 – Present Data Analytics Project Manager

SRE provides project management, analysis, pricing opinions, appraisals, and resale services

• Managed human capital management data migration from SAP SuccessFactors to Visier People Analytics platform for Lam Research contractor. Role included defining data migration requirements, refining the backlog, managing timeline/issues, mitigating risks, overseeing data mapping, scripting data transformation using SQL, ensuring data integrity and adherence to enterprise data management best practices. Achieved a base schedule reduction of 10% through fostering a collaborative environment that embraced productivity ideas. Utilized MS Project.

• Team Project Manager – Women in Data Space Situational Awareness Datathon (2025): Utilized DBSCAN & IsolationForest models to build a SaaS space debris alert engine for satellites

• Completed comparative market analyses and commercial appraisal reports for clients

• Earned:

- DP-900: MS Azure Data Fundamentals certification; Dashboard in a Day - Power BI

- Google Advanced Data Analytics Professional Certificate (four college courses under the American Council on Education: Machine learning, Python, Statistics, Regression Analysis)

- Google Data Analytics Professional Certificate (four college courses under the American Council on Education: Data cleaning, SQL, R, Tableau)

- Skillshop G4 Google Analytics Certification: Data streams, Key events, Audiences, & Attribution

- Udemy Complete SQL Bootcamp/PostgreSQL Certificate; MS Learn Level 3: T-SQL

- MS Excel Advanced Certificate

- Google Project Management Professional Certificate (3 college courses under the American Council on Education: Project life cycles, Agile methodologies, Risk/stakeholder management)

- Registered Product Owner Certificate, and Registered Scrum Master Certificate (Scrum, Inc.)

- LinkedIn Business Analyst Certificate

Dawn Robertson, MBA, PMP®, RSM™, RPO™

**********.***@*****.*** 678-***-**** Atlanta, Georgia LinkedIn Profile Data Science Portfolio PROFESSIONAL EXPERIENCE (CONT’D)

CIOX HEALTH, Alpharetta, GA 09/17 – 02/18

Product Marketing Manager/Asst to Project Manager

Contributed to the launch of a cloud-based Health Information Exchange (HIE) platform by incorporating Agile methodologies to enhance delivery efficiency and support data-driven solutions.

• Utilized analytical skills to write user stories and acceptance criteria for the new Ciox platform; provided feedback on increments to developers during Sprint Reviews

• Developed sales enablements and training materials that explained how to using the transformative AI HIE platform, including step by step instructions, screen shots, and diagrams

• Developed the 2018 Corporate Marketing Plan for the HealthSource ROI platform, leveraging competitive analysis and data modeling to drive significant customer conversion and acquisition. Execution led to 90% conversion of existing customers vs. 80% target and +8% in acquisitions vs.

+5% target by Q1

MD OUTLOOK, Atlanta, GA 11/15 – 02/17

Analytics Project Manager

MDO, a leading business intelligence firm powered by a proprietary cloud-based platform, collaborates globally with Thought Leaders and life science organizations to facilitate new therapies.

• Managed thought leadership research projects for Panorama’s non-invasive prenatal test (NIPT) that drove rapid adoption of Panorama NIPT among OB/GYNs at a CAGR of 20%

• Developed project roadmaps. Met client satisfaction goals by gathering their requirements and driving achievement of product deliverables on time and budget. Obtained stakeholders’ feedback at milestones and project completion to ensure 100% satisfaction.

• Managed globally distributed teams in the production of research projects, ensuring database integrity, data analysis, and strategic insights.

• Developed customized technical user guides to our database for SaaS subscription clients LIVING WATER pH9, Lawrenceville, GA 01/10 – 11/15

Director, Product & Product Marketing

Living Water pH9, a healthy beverage, start-up company serving metro-Atlanta.

• Analyzed the bottled water market, recommended and launched alkaline Living Water pH9, in 4th Qtr 2012; latest revenue growth was +88% November 2015 YTD, driven by completion of key initiatives, including: developed and managed ecommerce websites, selected merchant service for payment processing and implemented mobile payment system; optimized user experience design for web/ mobile and SEO/SEM, utilizing Google Analytics

• Monitored industry trends, conducted analyses to formulate data-driven marketing strategies that drove acquisition of consumers, and developed PPC campaigns with ROI of 50+%

• Led meetings with Agile product team to address website development and website hosting migration project; Utilized SEO and social media to build traffic by 60% YOY DENTAQUEST (DQ), Boston, MA 10/08 – 12/09

Product Category & Market Strategy Manager

DQ, a dental and eye care health insurance company, generates $700M in revenues and serves 14M members. Responsible for analyzing markets/ financial opportunities and recommending/ implementing product enhancements/ new product launches to meet P&L objectives.

• Launched the Delta Dental of Massachusetts (DDMA) Individual Plan in 2009; achieved +25% over forecasted membership by implementing a direct mail campaign and advertising on DDMA’s website

• Conducted an analysis and determined the root cause of Individual Plan member complaints and implemented a solution that led to a 95% reduction in complaints for the fulfillment process

• Improved DDMA Individual Plan contribution margin from 35% to 50%, driven by software development that provided web-based enrollment and payment functionality within ERP platform

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