Data Entry Customer Service

Ayana Edwards

Cell ***- ***-****

Email ************@*******.***

OBJECTIVE

A position with opportunities to use word processing skills, display organizational skills, and advance within the company.

SPECIAL SKILLS

• Able to give precise and detailed information to visitors

• Demonstrated ability to screen visitors and answer routine requests for information

• Proven ability to maintain work area and entrance hall in neat and orderly manner

• Excellent verbal and written communication skills

• Dedicated and meticulous - utmost level of accuracy and attention to detail

• Fluent in English Skilled in MS Word, Excel, Outlook and PowerPoint

QUALIFICATIONS

• Outstanding organizational skills, detailed-oriented

• Knowledge of Microsoft Word skills, 10 years’ experience

• Knowledge of Microsoft Excel

• Knowledge of Microsoft Outlook

• Data Entry 10-Key Calculator Multi-Line Phones

• Work well with little or no supervision

• Fast-paced; work well under pressure

• Excellent customer service skills

SYSTEMS USED

Agresso, Symbeo, Eden, NewStar, Salesforce CRM; Land Dev, Netsuite, JD, Lawson, Concur, Sage Intacct, Oracle, CiMC, Dash, Delta,SAP, Inforpac systems, Illuminate Education, E-Automated CalWin, Noho,and Penta, Escape.

EXPERIENCE

Accounts Payable Specialist, LHH (Lee Hecht Harrison), 12/2022 to Present. Assemble, sort, enters, invoices; performs calculations and verify total; maintains electronic and manual records to post, adjust and balance accounts; allocates funds; prepares and process various bills and invoices; maintains files; collects and accounts for money, checks and credit card; issues vouchers and receipts; maintains petty cash and prepares deposits as assigned.

Staff Accountant, Robert Half Company, 11/2018 to 11/2022. Approved daily invoices for payment; Accrue sales tax to invoices; Assist with check request; Input Journals entries; Responsible for researching invoices; Request W-9 to create new vendor accounts; Work in workflow coding invoices to the projects or overhead invoices; Insuring the coding is accurate; Posted daily checks; Made daily deposits; Made collections calls; Provided support to the project accountants.

Senior Account Payable, Nelson and Associate, 4/2018 to 11/2018. Processed vendor invoices, including distribution for coding and approval; prepared and processed vendor payments; Researched, analyzed and resolved complex payment and vendor issues; Prepared vendor account reconciliations; setting up vendors for 1099; 3way match POs, invoice, Checked batch reports for data entry errors; Prepared and performed check runs; Prepared and processed ACH W-9, Wire transfers payments; Posted transactions and keep accurate records; Balanced, handled an average volume of around 1000 invoices a month.

Account Payable Clerk, MPUSD, Monterey, CA, 10/2013 to March 2018. Matched purchase orders to invoices and enter invoices into computer; Reconciled processed work by verifying entries and comparing system reports to balances; Charged expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries; Paid vendors by monitoring discount opportunities, verified federal id numbers; Scheduled and prepared checks; resolved purchase order; contract; invoice; or payment discrepancies and documentation.

Education

Associate Degree, Salinas CA, Hartnell College, Business Office Technology

High School Diploma, Monterey CA, Monterey High School, Education

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