Laboratory Director Medical Center
Resume:
Joseph P. Armstrong, MPA, MT (AMT) MT (HEW) CT (ASCP) TSO Blood Bank
**************@***.***
Administrative Laboratory Director
Progressive Laboratory Director focused on data analysis, continuous improvement, and fiscal performance of laboratory operations. Proven to identify opportunities for improvement, develop effective strategies, and implement laboratory procedures to streamline processes. Deliver sustainable results through comprehensive scientific knowledge, research and analytical skills. Communicate with individuals at all levels of an organization and foster an environment of team collaboration. Proficient in Quality Management Systems.
Procedural Development
Lab Inspection Preparation
Team Leadership
Budgeting & Forecasting
Lab Operations
Solid Technical Acumen
Attention to Detail
Complex Problem-Solving
Analytical Reasoning
Reporting & Documentation
Laboratory Techniques
Strong Research Skills
Professional Experience
West Hospital – HCA Florida Healthcare
Administrative Laboratory Director
February 2023 – January 2024
Prepared Lab for Joint Commission
Interviewed new candidates for the laboratory
Requested new equipment for the laboratory
Administration and management of laboratory, daily
Prepared payroll on daily basis
Management of three (3) emergency clinics’ laboratories
North Arizona Health System
Flagstaff Medical Center, Flagstaff, AZ
Sedona Medical Center, Sedona, AZ
Verde Valley Medical Center, Cottonwood, AZ
Interim System Laboratory Director, 129 FTE
July 2022 – November 2022
Administration and Management of all three hospital laboratories
Monitored productivity, lab metrics, and staffing
Interviewed new lab candidates
Established goals for lab staff, approved merit rises
Prepared lab for CAP and CLIA surveys
Lake Regional Health System, Osage Beach, MO
Interim Laboratory Director, March 2022 – May 2022
Prepared Lab for Joint Commission
Interviewed new candidates for the laboratory
Requested new equipment for the laboratory
Administration and management of laboratory, daily
Riverview Regional Medical Center, Gadsden, Alabama
Interim Laboratory Director, Nov 202 - Jan 2022(200 bed hospital)
Prepared Laboratory for Joint Commission survey (December 2021)
Interviewed new candidates for the laboratory
Requested new equipment for the laboratory
Administration and management of Lab, daily
Raleigh General Hospital (300 Bed hospital)
Beckley, West Virginia
Interim Laboratory Director
12 April 2021 - 9 July 2021
Administration and Management of all departments.
Prepare lab for Joint Commission survey
Grand River Health District, Rifle, Colorado (24 bed hospital)
Interim Laboratory Director, Nov 2020 - Feb 2021
Administration and management of all Laboratory Department.
Reorganized policies and procedures both written and on the internet.
Ochsner Health, New Orleans, LA (1000 bed hospital)
Manager, Blood Bank/ Donor Services, Therapeutic Apheresis, HLA Laboratory,
Cellular Therapy Processing Laboratory (Stem Cell Lab)
April 2019 - October 2020
Daily management and administration of said departments.
Coordinate development of annual budget and regularly monitor budget compliance
Ensure consistent compliance with all regulatory mandates
Manage employee growth and development through coaching, counseling and corrective actions
Participate in and encourage the active participation in the department’s improvement initiatives
Monitor FTE variances, overtime, and finances.
Mimbres Memorial Hospital, Deming, NM (24 bed hospital)
Administrative Laboratory Director, May 2017- March 2019
Orchestrate daily operations affecting bottom-line factors of a high-volume laboratory including staffing and scheduling, procedural design and implementation, employee training and development, and inventory management. Ensure compliance with clinical and regulatory guidelines. Manage a complex laboratory budget and oversee all factors associated with financial performance.
Update and order new laboratory equipment to improve efficiency.
Prepare laboratory for Joint Commission inspections.
Develop and implement additional procedures to the lab menu to improve growth initiatives.
Foster a collaborative environment of teamwork and strong employee morale.
Interim Administrative Lab Director, January 2017-April 2017
Mimbres Memorial Hospital, Deming, NM
Administered daily scientific and technical operations in a laboratory environment. Analyzed data, developed reports, supervised staff, and delegated tasks. Delivered exemplary customer service to answer questions and quickly resolve problems. Ensured compliance with all local/state/federal agencies and guidelines.
Successfully prepared laboratory to ensure compliance with Joint Commission inspection.
Updated outdated equipment to improve efficiency and patient satisfaction.
Paris Regional Medical Center, Paris, TX
Interim Laboratory Director, June 2016-August 2016
Facilitated and directed daily operations of a high-volume clinical laboratory.
Successfully prepared laboratory to ensure compliance with CAP inspection.
Executed new in-house testing to reduce laboratory costs by approximately $36K per year.
University Health
Transfusion/Blood Bank Services, San Antonio, TX
Manager, February 2015-December 2015
Maintained comprehensive knowledge of Quality Management System to oversee daily operations.
Directed the Proficiency Testing Program to assess laboratory technologists on technical proficiency.
Developed and monitored budget and lab expenditures.
Served as Subject Matter Expert (SME) for the operation and maintenance of Blood Bank Analyzer, Tango.
Community Health Services (CHS), Laboratory and Respiratory Department.
Woodland Heights Medical Center, Lufkin, TX. Transfer from Abilene Regional Hospital
Administrative Laboratory Director & Director Respiratory, February 2013-December 2014
Administered the daily operations of a clinical laboratory and respiratory department. Oversaw preparation for laboratory inspections to ensure compliance with all applicable rules and regulations. Developed, implemented, and managed a complex lab budget and expenditures. Coached and mentored lab technologists.
Developed strategy to increase lab efficiency by 30%.
Added 24 new lab tests to the menu to enhance growth and patient satisfaction.
Abilene Regional Medical Center, Abilene, TX Community Health Services (CHS)
Administrative Director Clinical Laboratory, February 2010-February 2013
Trained and developed laboratory team members, coached team on compliance measures. Created improved workflow and oversaw quality performance. Oversaw factors affecting financial performance.
Implemented cross-functional departmental activities to improve employee relations and team building / team collaboration initiatives.
Nemaha Valley Community Hospital, Seneca, KS
Administrative Laboratory Director, January 2007-February 2010
Successfully prepared laboratory for COLA inspections. Seamlessly directed multiple laboratory departments.
Designed and established a new laboratory and managed the ordering of lab supplies and equipment.
Created strategy to increase lab efficiency by 25% by adding innovative tests and equipment.
Earlier Experience: Otto Kaiser Memorial Hospital - Medical Laboratory Technology; US Army – Medical Technologist, fourteen (14) years
Education
Master of Arts, Public Administration,
Webster University, St. Louis, MO –
Bachelor of Management, Health Care,
Park University, Parkville, MO
Certifications and Training
COLA Laboratory Director Program
Professional Associations
American Medical Technologist Association, AMT (MT) # 204577
Florida Supervisor License # SU 48600
Advanced Blood Bank Course (US ARMY)
Health Education Welfare HEW (MT)
Clinical Laboratory Managers Association, CLMA # 67801
American Association of Blood Banks (AABB)
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