Customer Service Hr Coordinator
Resume:
HR Coordinator (Remote)
ALaC.A.R.T.E. Solutions - Des Moines, lowa, United States
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Uploaded Sep 29, 2025
DEBORAH
PROFESSIONAL SUMMARY
GUTHRIE
"4 ****************@*****.***
9 Ankeny, 1A 50021
SKILLS.
+ Effective team collaboration
+ Proven leadership skills
+ Collaborative teamwork
+ Organization
+ Goal setting
+ Customer service
+ Training and mentoring
+ System monitoring
+ Remote Access
EDUCATION
Benton High School
Saint Joseph, MO + 05/1993
High School Diploma
Mentoring professional with proven track record in fostering growth and
development among individuals. Expertly navigates challenging
scenarios to provide insightful guidance and support. Known for strong
collaboration and adaptability in dynamic environments, delivering
consistent results through effective communication and goal-setting.
WORK HISTORY
Maximus Federal Services - Quality Alignment Monitor
Coralville, 1A + 09/2016 - 09/2025
+ Led development and implementation of monitoring frameworks to
assess program effectiveness.
+ Analyzed data trends to inform strategic decision-making and
improve project outcomes.
+ Developed and implemented monitoring frameworks to assess
program effectiveness and improve decision-making processes.
+ Analyzed quantitative and qualitative data to evaluate project
‘outcomes and inform strategic planning initiatives.
+ Oversaw field evaluations, ensuring adherence to compliance
standards and quality control measures.
+ Provided strategic recommendations based on evaluation findings to
enhance operational effectiveness across initiatives.
+ Managed approximately 20-25 calls.
Mound City Nutrition - System Administrator
Mound City, MO + 07/2014 - 10/2015
+ Supervised daily operations of customer service team, ensuring
high-quality support delivery.
+ Trained new staff on customer interaction protocols and system
usage.
+ Assisted in developing operational strategies to enhance team
productivity and efficiency.
+ Coordinated daily activities across departments to ensure alignment
with organizational goals.
+ Conducted initial phone screenings to evaluate candidate
qualifications and fit.
+ Demonstrated knowledge of food safety and sanitation standards for
compliance with regulations.
+ Followed health, safety and sanitation guidelines while preparing
and serving food.
+ Perform data entry, maintain accurate records
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