Customer Service Office Administrator
Resume:
RENEE BARTEL ***********@*****.***
Columbia Station, OH 44028
PROFESSIONAL SUMMARY
Dedicated and reliable Office Administrator with a strong commitment to supporting team environments and delivering exceptional customer service. Known for a positive attitude, attention to detail, and maintaining confidentiality. I am highly motivated to learn and grow professionally, with a goal of advancing in my career by demonstrating consistent performance and value.
SKILLS
• Typing Speed:50 WPM
• Microsoft Office Suite: Outlook, Word, Excel PowerPoint, Access
• Accounting & ERP Systems: SAP, SYSPRO, Peachtree Accounting, QuickBooks, Accuterm
• Specialized Software:TM400, TimeCapsure, Quark, Freelance Graphics PROFESSIONAL EXPERIENCE
TRADESMEN INTERNATIONAL – Macedonia, OH 4/19 - 1/25 Field Support Center Associate
• Provided comprehensive clerical support for field office operations, including payroll and customer service.
• Performed data entry and manual weekly invoicing.
• Maintained daily communication with 24 field offices, field employees and clients. SHEREX FASTENING SOLUTIONS – Akron, OH 10/17 - 3/19 Office Administrator
• Utilized SYSPRO to ensure timely delivery of raw materials.
• Monitored shipments and coordinated alternative arrangements when necessary.
• Managed inventory, delivery dates, and stock levels.
• Prepare sales and purchase orders, international documentation, and product certifications.
FEDEX SUPPLY CHAIN – Hudson, OH 10/15 - 10/17
Senior Customer Service Coordinator
• Accurately processed customer orders and conducted necessary follow-up.
• Managed incoming EDI invoices and validated charges including detention time and layover fees.
• Entered order information into the TM400 system. EDUCATION
CUYAHOGA VALLEY CAREER CENTER – Office Systems Specialist NORDONIA HIGH SCHOOL - Diploma
REFERENCES
Jason Casperson
General Manager - Minneapolis
Tradesmen International
5500 Lincoln Drive, Suite 110
Minneapolis, MN 55436
Joseph Johnson
General Manager - Syracuse
Tradesmen International
6493 Riding Road, Suite 110
Syracuse, NY 13206
Matthew Peterson
General Manager - Madison
Tradesmen International
4729 Dale Curtain Drive
McFarland, WI 53558
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