Data Entry Customer Service

NANEASSE FLETCHER

Transcription Data Entry Clerk

*****************@*****.*** 936-***-****

I am a highly organized and detail-oriented Data Entry Operator with over 3 years of experience in data entry and customer service. I have a proven track record of quickly and accurately entering data into various systems, while also providing excellent customer service. I am adept at using a variety of software applications, including Microsoft Office and specialized data entry programs, to efficiently manage large volumes of data PROFESSIONAL SUMMARY

WORK EXPERIENCE

Enter data from up to 100 confidential billing and employee compensation documents per day Create relevant spreadsheets to present information in a clear manner Check all data for accuracy

Facilitate claims investigation, negotiate settlements, interpret medical records, respond to Department of Insurance complaints, and authorize payment to claimants and providers.

Scan paper documents to keep system records

Generated regular reports for senior management.

Claims processing and adjudication.

Entered financial information and data for up to 25 organizations and clients at a time Reviews and processes insurance to verify medical necessities and coverage under policy guidelines Utilize systems to track complaints and resolutions. Accurately entered, updated, and maintained data in company databases Maintained strict confidentiality of sensitive information and adhered to data security protocols Verified data accuracy by cross-checking information against source documents Conduct quality checks to ensure the precision and completeness of transcriptions. Resolved data discrepancies and provide recommendations for improvements. Assisted with data cleaning and organization, improving retrieval efficiency by 20%. Data Entry Specialist Western Finance

Transcription Data Clerk Met Head Start

Apr 2015 - 2018

Aug 2009 - Jan 2011

EDUCATION

HIGH SCHOOL DIPLOMA 2007

Liberty High School

ASSOCIATES IN NURSING Jan 2024 - Present

Lee College

Record keeping

Data entry CPT and ICD-9 coding & COBRA, HIPAA

Skilled in Microsoft Office Suite (Excel, Word), database software, and data entry tools MS Office Data sorting

Claims

Strong attention to detail and error correction

Time management skills for meeting tight deadlines Ability to maintain confidentiality and handle sensitive information Exceptional attention to detail and accuracy in handling large volumes of data Proficient typing speed and accuracy

Familiarity with data entry software, databases, and data management systems SKILLS

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