Executive Assistant, data entry clerk and retail experiences
Resume:
Nancy Descoteaux
*************@*****.***
Qualifications Summary
Launched and managed a successful seasonal Landscaping and Horticulture business in Canada from 2016 to 2021. Oversaw all aspects of the business, including client scheduling, administrative tasks, garden design, financial management, and customer contracts.
With 13 years of experience supporting AVP, area directors in HR and Loss Prevention, as well as regional and district managers. Known for meticulous and detailed oriented work that enhances executive team efficiency. Developed comprehensive reports to streamline corporate operations.
Committed to simplifying the lives of busy executives. Serve as a central point of contact by directing inquiries and facilitating communication flow, preparing accurate documents, managing calendar, handling daily office tasks, data analyst, real estate presentation, and area meeting minutes. Successfully reduced travel and office expenses and conducted profit and loss audits.
Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook), AI tools, and other productivity software. I am currently studying for bookkeeping certificate online with Stratford University.
Fluent in both English and French, both spoken and written.
Extensive customer service experience and management experience at Sav-On, now CVS Pharmacy.
High School Diploma (1991) and began an MBA at College Edward Montpetit in Longueil, Qc
(1996-1997). Relocated to California.
Professional Experiences
Entretien JSNB s.e.n.c.
June 2016 – 2022 (seasonal)
Managed all aspects of the business, including bookkeeping, profit and loss, contract agreements, quality of services, customer relationships, and time-sensitive contracts.
Sub-Contractor for Monique Armstrong, a certified horticulturist. Mentored by Monique Armstrong, I learned horticulture and ornamental gardening.
CVS Pharmacy (formerly Sav-On)
March 1998 - 2016
Executive Assistant to AVP, HR Area Director and Area Loss Prevention Director, 2008 to 2016 CVS PHARMACY Scottsdale, AZ
Provided administrative and business support to the AVP of CVS Pharmacy, the largest pharmacy retailer in the U.S., and support other members of the executive management team, including the Area Human Resources Director and Area Loss Prevention Director.
Maintained AVP’s calendar, planning and schedule meetings, teleconferences, and travels.
Negotiated favorable terms and pricing agreements with resorts, vendors, caterers, and other service providers for special events, saving at least $50K annually. CVS Pharmacy (formerly Sav-On)
March 1998 - 2016
Improved office efficiency by implementing a color-coded filing system and introducing additional time-saving measures such as electronic market and real estate filing. Enhanced office payroll efficiency by introducing a finger scan time clock, saving 20% on payroll expenses. Learned office equipment troubleshooting to reduce labor cost from exterior suppliers.
Managed 5 regional managers and their assistants, overseeing all reporting from payroll to P&L to new reporting programs for over 750 stores on the general merchandise and pharmacy side.
Responsible for training members of administration, management, and supervisors.
Supported the Area Human Resources Director, managed hiring processes, including background checks, interviews, and training on company compliances. In charge of all administrative duties for the HR department.
Supported LP Area Director in loss prevention, conducted interviews for internal and external thefts, saving over $200K annually. Performed store audits for financial and inventory loss. Implemented spreadsheet accountability for stores and summarized all cases reports.
From 2006-2008, served as the Administrative Assistant to regional and district managers in Fullerton, California. Responsible for weekly store payroll reporting to the corporate office in Woonsocket, RI, and all required administrative duties.
From 2002-2006, served as stores auditor and administrative assistant to district managers in Fullerton, CA. Summarized weekly store payroll to the main office, supported store managers within that district, audited the P&L during inventory process, managed payroll budgets per district allowance, and handled all bookkeeping entries. Worked directly with Loss Prevention to reduce internal and external thefts, saving over $100K annually and reducing loss per thousand dollars from $1.10 to $0.07.
From 2000-2002, served as an Operating Manager and Assistant Manager in Buena Park & Monterey Park, CA (highest sales/profit store in the company). Oversaw merchandising, scheduling, customer service, staff supervision and payroll. Executed daily business operations, developed and implemented growth strategies with cross-merchandising, and trained manager trainees and new hires.
• From 1998-2000, served as a supervisor, responsible for floor merchandising, staff management, bank deposits, cashier training, and overall daily retail store supervision.
• As a cashier, I provided excellent customer service experience and merchandising. Within 6 months, I learned the cosmetic department, scan coordinator and receiving in preparation for the supervisor position.
Certification:
Notary Certification, Florida: 2015, Commission # FF929085 Notary Certification, Arizona: 2013, Commission # 294289 References:
Chris Bos, Area Vice-President, CVS Pharmacy 248-***-**** Monique Armstrong, Mentor/associate 514-***-****
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