Customer Service Fiber Optic
Resume:
MICHAEL
BURTON, JR.
Freeland,MD 21053
*******@*******.***
PROFILE
Computer savvy professional well versed in the computer and electronic fields.
Outstanding aptitude for math and numbers.
Highly skilled in troubleshooting and problem analysis.
Goal oriented proactive team player.
Skilled in the use of oscilloscopes, multimeters, fiber optic cable.
Key areas of knowledge, training and experience encompass:
MS Word MS Outlook Pascal
MS Access MS Works CAD
Windows 95/98/2000/NT WordPerfect Fortran
DOS Video Duplication Blueprint scanning
Circuit Board construction Peripheral configuration Router configuration
Networking/LAN’s/Cabling System Upgrades Software Upgrades
EDUCATION
Strayer University, White Marsh, MD. Currently completing Bachelor’s of Science Degree in
Computer Networking, preparing for Cisco certification. Have assisted Professor in training
students in binary and hexadecimal conversion.
TESST Technology Institute, Towson, MD. Received Certification in Electronic PC
Troubleshooting, July 2001.
Harford Community College, Churchville, MD. Associate’s Degree in General Science and
Mathematics conferred with honors, April 1994.
WORK EXPERIENCE
Teledyne Brown Energy Systems 12/00 - 5/01
Manufacturing Technician III
Stacked hydroelectric and thermonuclear modules for energy generators.
Calibrated materials using a micrometer and voltmeter.
Qualified to work with caustic chemicals such as hydrochloric acid.
KCI Technologies, Hunt Valley, MD 10/97 - 12/99
Engineer Technician I
Utilized scanner to view blueprints to determine flaws/deficiencies.
Highlighted sections of flawed blueprints; arranged to have them redrawn.
Maintained database of blueprint records.
Giant Food Corporation, Hunt Valley, MD 4/90 - 11/01
Grocery Clerk
Merchandised products; priced items for sale.
Provided outstanding customer service.
Loaded and unloaded trailers.
Placed orders via computers.
SAIC, Abingdon, MD 1/05 - 5/05
Intern
upgraded software and hardware; Setup workstations and docking stations;
ordered parts for pcs, laptops, and printers; maintained inventory; customer service; and setup
phones.
Kelly Services, Towson, MD 2/2008 – 4/2009
Contract
Assignment: John Hopkins bay view Medical Campus Data/Inventory specialist
Place orders, receive orders, via SAP system and PAR Excellence; Provide medical support
through supplying hospital with necessities; Inventory and maintain inventory of storeroom and
various units throughout hospital; Handle cost summaries of charge codes of items to units;
Provide friendly support of medical staff; and take care of data entry.
JHBMC, Baltimore, MD 6/2009 - Present
Inventory and order and recieve orders via handheld and computer for hospital, mainly OR; Use
SAP and PAR EXCELLENCE systems; maintain budget and adjust stock accordingly; provide
staff support service to hospital; answere phones; and stock.
Hereford Volunteer Ambulance Association, Monkton, MD 6/2009-2011
Volunteer as a Rescue Tech/EMS
CPR/AED certified
ALS/BLS
HAZMAT OPS
VICE PRESIDENT of COMPANY
BBP certified
Usually put in about 25-35 hours a week and help provide safety and response to the community
Maryland Line Volunteer Fire Company
Firefighter
Grant chair
Audit committee
Ways and Means committee
IT committee
2011-present
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