Operations Director District Manager

PABLO FERNANDEZ

**** ***** ******* *****,, *********, FL, Florida 34203 (H) 408-***-**** ************@*****.***

Professional Summary

Twenty years of successful experience, exceptional background in personnel leadership

along with logistics management.

A highly experienced Operations director who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of more than 20 years of hands-on experience in strategic planning, business unit development, project and product management. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

Skills

Complex Problem Solving

Administration and Management

Critical Thinking

Management of Personnel Resources

Management of Financial Resources

Foreign Language: Portuguese and Spanish

Judgment and Decision Making

Coordination

Experience

Manager - Trader Joes, Sarasota 01/2014 to Current

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

Director 01/2011 to 01/2014

MI Pueblo Grocery – San Jose, California

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.

Restaurant Regional Manager 01/2008 to 01/2011

Pasta Pomodoro – San Jose, CA

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in 7 to 10 units.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Restaurant General Manager 01/2006 to 01/2008

Bucca Di Beppo – San Jose, CA

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Wine Sales Account Manager 01/1990 to 01/1998

Banfi Wines and Spirits – Long Island, NY

Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Education

Bachelor of Science: Hotel and Restaurant Administration Jan 1988

Long Island University - C.W. Post Campus - Brookville, NY

Minor in Restaurant and Hotel administration

References

- References available upon request

Language

Fluent in English, Spanish and Portuguese

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