Front Office Desk

Kaustubh Singh

■ 730-***-**** ■ ************@*****.*** ■ Tanakpur, Uttarakhand

Career Objective

Dedicated and customer-oriented hospitality professional seeking a Front Office Executive position in a

reputed hotel. Skilled in guest relations, time management, and front office operations with hands-on

experience in leading hospitality brands.

Educational Qualification

Matriculation – D.A.V Public School, Lohaghat, Uttarakhand (2018)

Intermediate – Shiksha Bharati Sr. Sec. School, Khatima, Uttarakhand (2020)

B.Sc. in Hospitality Management – IHM Meerut (2020 – 2023)

Professional Experience

Front Desk Associate – The Hosteller Hospitality

Managing guest check-in/out, handling reservations via Ezze Absolute, maintaining service standards.

Second Assistant Manager – McDonald’s India – North & East (Jul 2023 – Sep 2024)

Supervised daily operations, trained new staff, ensured service and quality standards.

Job Trainee – Holiday Inn Gurugram Sector 90 (Feb 2022 – Jul 2022)

Assisted in front office operations, coordinated with departments for guest satisfaction.

Industrial Trainee – Taj Hotel & Convention Centre, Agra (Aug 2021 – Dec 2021)

Completed multi-department training with focus on front office and guest handling.

Certificates

• Shift Leadership Certificate – McDonald’s India

• Advanced Shift Leadership Certificate – McDonald’s India

Skills

• Good knowledge of Ezze Absolute System

• Basic knowledge of Opera PMS

Strengths

• Customer Service Management

• Time Management

• Team Management

• Quick Learning

Hobbies

• Listening Music

• Cycling

Contact this candidate