Patient Care Customer Service

Tate Clark

Pasadena, TX *****, US 713-***-**** ****.*****@*****.*** linkedin.com/in/tate-clark-225b17107/ Vascular Ultrasound Patient Care Ultrasound Machine Proficiency Dedicated and results-oriented RVS (registered vascular specialist) with a recent associate degree in diagnostic cardiovascular sonography. Committed to working in the vascular field with the ability to perform vascular sonography procedures on patients. Capable of assisting cardiologists and other physicians in diagnosing patients' conditions related to heart and blood vessel function. Well-versed in establishing patient safety before, during and after USG-based screening procedures.

Possesses strong communication skills with strengths in creating relationships with customers, patients, and fellow teammates

Able to prepare patients for diagnostic procedures, conduct non-invasive ultrasound examinations, and review images

Proven aptitude to keep abreast of best practices and advancements in vascular technology CORE COMPETENCIES

EDUCATIONAL BACKGROUND

Alvin Community College, Alvin, Texas Aug 2021 – Dec 2022 Student: Registered Vascular Sonographer (RVS) – CCI Associates of Applied Science – Vascular Technology

Utilized online software to practice hands-on vascular sonography skills in simulated studies

Developed a thorough understanding of vascular pathology and its effects on anatomy

Ability to comprehend the ultrasound appearance of normal and abnormal vascular conditions

Demonstrated expertise in utilizing multiple hardware and software systems, including GE, Siemens, Phillips, and Hitachi PROFESSIONAL EXPERIENCE

Houston Methodist Hospital, St. Luke’s Medical Center, University of Texas Medical Branch and Reincke Vein Center Dec 2021 – Dec 2022

Student Sonographer Diagnostic Cardiovascular Training

Performed high-quality ultrasound in a range of examinations under supervision in a professional manner

Carried out tasks, such as presenting sonograms and preliminary findings to the physicians

Completed the appropriate documentation and maintained patients' histories and medical records

Assisted with ultrasound-guided ablative procedures and administration of sclerotherapy drugs

Adhered to established departmental policies and procedures while performing ultrasound procedures

Maintained consistent and exceptional degree of patient care

Created multiple case studies constructed from patient data and pathology reports

Performed bilateral diagnostic vascular studies on a regular basis, both venous & arterial in nature - upper and lower extremities, transcranial doppler, renal / abdominal, carotid, arterial duplex and both lower/upper physiological testing WORK EXPERIENCE

Houston Methodist, Houston, TX 77030 Jun 2023 – Current Vascular Specialist Cardiovascular Lab

Performed diagnostic medical sonography and vascular ultrasound procedures in accordance with established protocols

Collaborated with physicians and other healthcare professionals to ensure top quality patient care James Avery Jewelers, Austin, TX 78746 Oct 2015 – Jan 2016 Junior Associate Product Specialist

Drove sales through engagement with customers, suggestive selling, and sharing product knowledge

Supported and improved the development of new and existing products

Led and streamlined smooth product delivery through collaboration with the team Southwest Airlines, Houston, TX Oct 2001 – Mar 2015 Customer Service Agent Senior Agent

Ensured the success of the company by providing friendly service and cultivating robust relationships with internal/external customers

Adhered to company guidelines while resolving problems, such as dealing with mishandled customers in a professional manner

Met the needs of people desiring to travel either using cargo or baggage service by providing excellent customer service PROFESSIONAL DEVELOPMENTS

Certification: State Certified as an RVS (Registered Vascular Specialist) under Reg # 00133194. Training: 1K+ Clinical Hours Outside Classroom Training – didactics, hardware, scanning technology, and ultrasound physics. Honors and Awards: Elected as a Class President for Graduating Class of Vascular Ultrasound Students.

Patient Care and Support Team Collaboration Protocol Knowledge

Hardware and Software Systems Excellent Customer Service Diagnostic Procedures

Ultrasound Examinations Relationship Management Problem Resolution

Contact this candidate