Customer Service Quality Control
Resume:
Darrell W. Ballard
Buda, Texas **610
*************@*****.*** Phone 512-***-****
OBJECTIVE
● Recognized by managers for detail orientation and multitasking abilities.
● Proven history of being able to balance competing priorities and tight deadlines.
● Developed a reputation for quality of work and timely completion of projects.
● Completed Customer Service Level ll and lll Hospitality training.
● Certificate of completion in the 4-week Supervisory Skills Workshop series
Work History
pmi Austin property Management
07/01/2021 to 03/16/2024
Maintenance Coordinator
:Responsible for
Delegating maintenance tasks to the rest of the team, and finding relevant vendors and service providers.
● Developing maintenance plans and implementing
them.
● Ensuring quality control standards are consistently met.
● Keeping track of supply and material inventories.
● Purchasing any equipment, tools, or materials that may be required.
● Updating maintenance logs for all machinery.
● Establishing protocols for non-mechanical
maintenance.
Darrell W. Ballard
● Ensuring basic tools and machinery are in working order by performing regular inspections
recommended.
● Proficiency in Excel.
Yvetha"s Makeready And More
1700 Teri Rd Austin
CEO Aug 2015 to March 25 2020
Job Description
:Responsible for overseeing day to day operations of the business including performanFinancial Responsibility of business
Bakehouse Restaurant
5400 Manacha Rd Austin TX 78745
From 4-2010 To 01-2015
Kitchen Manager
Responsibly
All daily operation
All baking of pastry
Senior President and Chief Operating Officer Ballard's Landscaping Co. (owner)
● Responsible for starting and growing this producer of landscaping company from ground up.
● Oversee the strategic management and operational oversight of the company. Development and operations in order to provide streamlined operations, reduced operating cost, and greater profitability.
Interface with partners and large clients to develop and maintain organizational strategies, operational efficiencies, and proposals for increasing technical efficiency and improving profitability. Kitchen Manager Ruby's Tuesday Inc. (2000-2004)
10614 Research Blvd Austin Texas 78758
Darrell W. Ballard
● Responsible for interviewing, hiring, scheduling, and management of all restaurant employees’ staff.
● Maintained relationships and managed expenses with reputable food purveyors.
● Designed, developed and executed menus, quality control, and seasonal specials.
● Planned and arranged dinners, luncheons, and receptions for the restaurant.
Associate Manager Golden Corral Inc. Burlington N.C. 27217 (1995-1999)
● Assisted with menu development, including daily specials and new menu items.
● Developed presentation and garnishment.
● Prepared menu items for lunch and dinner.
Education
Travis High School
Austin, Texas, United States
Aug 1977- May 1978
Diploma
High School Major studies
Austin Community College
Austin Texas, United States
Aug 1978- Jan 1979
Restaurant Management
Certifications
Food Handler Certification
Previous management experience
I work for K.F.C. For 13 years he was a District Manager over sixteen units And worked closely with all upper management. Help open new units. Darrell W. Ballard
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