Oyuki Acosta
Lancaster, CA ***** 661-***-****
*****************@*****.***
PROFESSIONAL
SUMMARY
Dynamic and detail-oriented professional with a proven track record at Exterior Builders, excelling in office administration and customer service. Skilled in organizing workflows and enhancing communication, I effectively managed scheduling and document preparation, contributing to improved efficiency. Adept at supply ordering and maintaining professionalism in all correspondence. SKILLS • Customer service
Verbal and written
communication
•
• Office administration
• Organization
• Sales support
• Supply ordering
WORK HISTORY SECRETARY 04/2021 to 01/2024
Exterior Builders
Managed scheduling and appointments for team members to enhance workflow efficiency.
•
Prepared and organized documents for meetings, ensuring all materials were readily accessible.
•
Coordinated communication between departments to streamline project updates and information sharing.
•
Maintained office inventory by tracking supplies and placing orders as needed to support operations.
•
Assisted in developing filing systems that improved document retrieval speed and accuracy.
•
Reviewed correspondence for clarity and accuracy, enhancing professionalism in external communications.
•
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients. Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
•
Entered data into system and updated customer contacts with information to keep records current.
•
O A
FORESTRY FIRE AIDE 12/2017 to 09/2020
CAL FIRE San Diego Unit Headquarters Warner Springs, CA Assisted in wildfire suppression efforts through fire line construction and maintenance.
•
Operated hand tools and equipment for fire control operations, ensuring safety protocols were followed.
•
Participated in training exercises focused on firefighting techniques and safety measures.
•
Monitored weather conditions and reported changes to support operational planning.
•
Collaborated with team members to execute emergency response protocols during active incidents.
•
Conducted routine inspections of firefighting equipment, maintaining readiness for deployment.
•
Participated in ongoing professional development trainings to maintain current knowledge on best practices in forestry fire management techniques.
•
Reduced wildfire damage by conducting thorough fire prevention inspections and enforcing safety regulations.
•
Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
•
CASHIER 11/2008 to 01/2009
99 Cents Only Lancaster, CA
Assisted in wildfire suppression efforts through fire line construction and maintenance.
•
Operated hand tools and equipment for fire control operations, ensuring safety protocols were followed.
•
Participated in training exercises focused on firefighting techniques and safety measures.
•
Monitored weather conditions and reported changes to support operational planning.
•
Collaborated with team members to execute emergency response protocols during active incidents.
•
Conducted routine inspections of firefighting equipment, maintaining readiness for deployment.
•
Participated in ongoing professional development trainings to maintain current knowledge on best practices in forestry fire management
•
techniques.
Reduced wildfire damage by conducting thorough fire prevention inspections and enforcing safety regulations.
•
Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
•
EDUCATION High School Diploma
California High School Equalvalency
Wildland and forestry s190 s191 s192
LANGUAGES Spanish
Native or Bilingual