KELLY SPIKES
LEADER IN ADMINISTRATION
HOUSTON, TX
************@*****.***
OBJECTIVE
Detail-oriented and highly organized with a background in healthcare support, administrative coordination, records and material management. Adept at handling sensitive information with accuracy and confidentiality while ensuring compliance. Extensive experience in document processing, data entry, and maintaining efficient filing systems. Proven ability to coordinate and optimize office workflow.
EDUCATION —
EXPERIENCE
Hunter Huss High School, Gastonia, North Carolina
High School Diploma
K E Y S K I L L S —
Electronic Health Records (EHR) Management
HIPAA Compliance & Patient Confidentiality
Data Entry & Document Processing
Medical Terminology & Coding Basics
Administrative Support & Office Management
Records Filing & Organization (Physical & Digital)
Inventory & Supply Management
Scheduling & Coordination
Strong Attention to Detail & Accuracy
Microsoft Office Suite (Word, Excel, Outlook)
Database Management Systems
Lead Caregiver • Agape PACC
September 2021-Present
Maintained and updated patient care records, documenting daily activities, medication schedules, and progress notes in compliance with healthcare regulations.
Ensured proper handling and confidential storage of medical records, adhering to HIPAA guidelines and best practices.
Communicated effectively with healthcare professionals and family members to coordinate patient care plans and maintain accurate documentation.
Assisted with scheduling medical appointments, verifying insurance, and organizing patient charts for easy access.
Provided training and oversight to new caregivers on record-keeping protocols and patient documentation procedures.
Office Support Coordinator • Sprint
October 2016-September 2021
Managed and maintained administrative records, ensuring accurate data entry and organization of office documents.
Provided clerical support, including filing, faxing, scanning, and retrieving medical and administrative records for internal and external use.
Assisted in scheduling appointments and meetings, maintaining an organized calendar for management and medical staff.
Processed incoming correspondence, reviewed documentation for accuracy, and ensured timely record updates in the system.
Collaborated with departments to maintain compliance with office policies, medical regulations, and information security standards.
Material Handler • Ross Distribution Center
July 2015-October 2016
Maintained accurate inventory records, ensuring proper storage and handling of medical supplies and documentation.
Conducted regular audits of stored records and materials, ensuring compliance with hospital and regulatory standards.
Assisted in retrieving, organizing, and distributing medical documents and supplies as requested by staff.
Ensured secure handling of sensitive materials, maintaining proper chain of custody for confidential patient records.
Used database management systems to track supplies and documentation, supporting operational efficiency in a healthcare setting.