Inside Sales Representative
Resume:
Valerie Booher
Rogers, AR *****
**************@*****.***
Work Experience
Inside Sales Representative
National Carriers-Springdale, AR
April 2024 to August 2025
Driven and results oriented Inside Sales Representative with 4 years of experience. Proven track record of exceeding sales goals and generating high quality leads. Skilled in CRM systems, cold calling and relationship-based selling in a fast paced highly regulated environment.
• cold calling and prospecting
• B2B & B2C lead generation
• Pipeline Development
• Objection Handling
• CRM (Hubspot)
Inside Sales Representative
Shipping Connections Inc.-Gravette, AR
April 2022 to March 2023
Inside sales for a brokerage trucking company.
Responsible for cold calling at least 150
potential customer daily to earn their business and grow the company. Schedule follow ups to continue to build rapport with the potential customer to convince them to give us an opportunity. Run credit reports through the accounting department to see if we can extend credit. Get with the operation team to get freight quotes for potential new customers. Selected Contributions
• Brought on 26 new customers in 7 months
• Award for top sales of 2022
Community Manager
SC BODNER COMPANY-Rogers, AR
April 2021 to April 2022
Management of a brand new 260-unit class A lease up community. Work closely with the construction team from the development stage of the project through completion to ensure a smooth transition of product from construction to management.
Spearhead the development and implementation of the marketing plan to maximize property performance. Exceed occupancy goals set by the company. Meet the standards of my customer expectations and satisfaction through effective communication and sound judgement. Selected Contributions:
· Meet closing ratio goals on a weekly basis.
· Handle construction delays with minimal loss of progress.
· Negotiated vendor contracts for the property.
· Increase profit with weekly pricing analysis.
Property Manager
INLAND RESIDENTIAL REAL ESTATE SERVICES-Rogers, AR February 2020 to April 2021
Responsible for the operation of a 392-unit apartment community. Oversight of the renovation project at the property. Management and development of 7 employees. Management of the properties operating budget to make sure the property is hitting financial goals. Month end reporting, variance reporting & renovation reporting. Proactive focus on meeting occupancy goals during a pandemic. Selected Contributions:
• Took property from 92% occupancy to 96% in 4 months.
• Improved resident retention and J Turner numbers to meet the national average.
• Improved employee productivity and engagement to meet common goals.
• Improved tenant relations to meet a 50% renewal rate. Property Manager
HOME RIVER GROUP-Rogers, AR
August 2018 to July 2019
Over site of two, separate properties of condo’s and townhomes. Managed tenant relations, secure leases, rent collections, schedule maintenance requests with vendors and over site of property improvement projects. Maintain proactive focus on gaining and sustaining full occupancy levels. Budget control and financial reporting to owner.
Selected Contributions:
· Took struggling property from 78% leased to 98% leased in 9 months.
· Increased profit 18% in 11 months.
· Bid process to secure new vendors and secure and replace underperforming vendors.
· Improved tenant relation exponentially.
Customer Service Representative
HALLS WATER CONDITIONING-Lowell, AR
August 2017 to August 2018
Responsible for managing all bottle water and service accounts in a professional manner. Assist customers with scheduling of deliveries and service requests. Research and resolve out of the box issues with payments, invoices, contracts and other pertinent account information. Responsible for following up with leads to gain new business and grow the company. Handle all accounts receivable duties on a daily basis for new and existing customers. Responsible for all billing of accounts and collection of delinquent accounts.
Property Manager
THE STERLING GROUP-Rogers, AR
September 2015 to May 2017
Responsibility for the successful lease up of a 200-unit luxury apartment community. Worked closely with the construction team from the development stage of the project through completion to ensure a smooth transition of product from construction to management. Executed the properties marketing plan and maximized use of marketing software increasing prospect traffic weekly. Exceeds standards of customer expectations and satisfaction through effective and sound judgment. Selected Contributions
· Took property to 98% leased in 8.5 months.
· Exceeded budgeted and proforma occupancy.
Community Manager
CAPTIAL ASSETS INC-Fayetteville, AR
September 2011 to September 2015
Direct operations of a 360 unit luxury apartment community. Forge and sustain relationships with residents to secure long term tenant agreements. Coordinate hiring, training and ongoing professional development of property management and maintenance staff. Develop reports and administer budget to ensure compliance with industry and corporate standards. Guide property improvement projects, partnering with contractors and owners to secure on time completion. Selected Contributions:
· Increased occupancy rate from 80% to 98% in 9 months.
· Increased profit by implementing 3 rental increases in less than a year while maintaining high occupancy rate.
· Spearhead development and implementation of marketing plan to maximize property performance.
· Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments. Community Manager
TESCO PROPERTIES-Rogers, AR
August 2009 to September 2011
Over saw resident relations and management of a 192-unit luxury apartment community. Held bottom line responsibility for end-to-end property management functions, including resident relations, marketing, maintenance and oversight of contracted services. Maintain proactive focus on gaining and sustaining full occupancy levels. Interfaced internally and externally with local businesses to secure housing for relocating employees. Mentored and coached successful onsite staff. Selected Contributions:
· Increased profit by increasing rent and maintaining high occupancy levels.
· Recognized for maintaining property at high capacity with low turnover through on target advertising, professional networking and excellent tenant relations. Education
High school diploma or GED
Skills
• Computer skills
• Contract & Lease Negotiations
• Inside sales
• Conflict management
• Supervising experience
• Budgeting
• Negotiation
• Phone etiquette
• Payroll
• Cold calling
• Leadership
• Business Development/ NOI Microsoft Office Suite (Word, Excel, Outlook) Onesite, AMSI, Rent Roll, Yardi Property Boss, J Turner, Lead to Lease and CRM property management software. Walmart applications (Retail Link, EDI, CPFR). Type 40 WPM Market research & analysis Vendor Management Team Leadership & Training
• Sales
• Communication skills
• Customer service
• Accounts receivable
• Data entry
• Microsoft Office
• Salesforce
• Account management
• Fair Housing regulations
• Yardi (4 years)
• Supply chain management
• Financial sales
• Filing
• OneSite
• Customer relationship management
• Marketing
• B2B sales
• Organizational skills
• Regulatory reporting
• Property management
• Typing
• Budgeting & Reporting
• JD Edwards
• Real estate administrative experience
• 3PL
• Project scheduling
• Administrative experience
• Property Management (10+ years)
• Contracts
• Microsoft Outlook
• Accounting
• Time management
• Microsoft Excel
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